---
sourceDocument: Brazil Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/security-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Manage Predictive Intelligence for User Reported Phishing

# Manage Predictive Intelligence for User Reported Phishing {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Predictive Intelligence for User Reported Phishing feature provides a significant
solution in triaging and prioritizing user reported phishing emails.  
This section describes the following:

* [Predictive Intelligence for User Reported Phishing](https://www.servicenow.com/docs/oOTGlHhdPBfEqum~ke91ZA "This feature assists security analysts in triaging and prioritizing user reported phishing emails.")
* [Required components and plugins](https://www.servicenow.com/docs/GchuLDx5xbGIau5b_6LCGQ "To use Predictive Intelligence for User Reported Phishing, you must install the following applications")
* [Final verdict generation for User Reported Phishing](https://www.servicenow.com/docs/Bw2rf3ImuB~xKgsdeKu4UQ "Security Incident Response teams can now drive the finalized verdict for a user reported phishing record based on results from predictive intelligence and threat enrichment integrations.")
* [Troubleshooting Predictive Intelligence for User Reported Phishing](https://www.servicenow.com/docs/pTtTI978BcZLebSh5nQicw "This section covers a few common problem scenarios.")
{#cj-sir-ml-predictive-intelligence-urp__ul_clv_rv3_x4b}