---
sourceDocument: Brazil Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/security-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Troubleshooting the LogRhythm integration

# Troubleshooting the LogRhythm integration {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Troubleshoot connectivity and alarm ingestion issues.  
Refer to the following topics for troubleshooting:

* Verify connectivity for LogRhythm
* Script execution and system log for LogRhythm
{#troubleshooting-logrhythm-integration__ul_uyk_2l3_jfb}
* **[Verify connectivity for LogRhythm](https://www.servicenow.com/docs/ukOo~GObgDu9X4bLFKC6Pg)**   
  Verify your connection to the LogRhythm Client Console by sending curl requests to test the LogRhythm REST API. The verification process is optional.
* **[Script execution and system log for LogRhythm](https://www.servicenow.com/docs/W83_6gnrKeIJpI6SAHHesw)**   
  If you are troubleshooting an alarm ingestion issue, you can override the default five-minute polling interval to view results immediately. In this scenario, call the script execution manually to execute polling. This execution is optional.

**Previous topic:** [View LogRhythm drill down events](https://www.servicenow.com/docs/~Yghbbh3o1fAwkm2a27R1g "View the related raw or base events for a LogRhythm alarm in the security incident.")  
**Next topic:** [Verify connectivity for LogRhythm](https://www.servicenow.com/docs/ukOo~GObgDu9X4bLFKC6Pg "Verify your connection to the LogRhythm Client Console by sending curl requests to test the LogRhythm REST API. The verification process is optional.")