---
sourceDocument: Brazil Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/security-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Use

# Using SIR Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Security Analysts and managers use SIR Workspace to perform day-to-day operations with an improved user experience, do complete incident investigation, and get an overview.
* **[Using ServiceNow Otto for Security Incident Response (SIR) generative AI skills](https://www.servicenow.com/docs/VWtZcKp6_grKikL5QKbjXA)**   
  Security analysts can close security incidents quickly from within their flow of work with the generative AI skills supported by ServiceNow Otto for Security Incident Response (SIR).
* **[Using agentic AI workflows](https://www.servicenow.com/docs/McLqdR28p3lokMm9PL7hpQ)**   
  Use the Security Incident Response AI agentic workflows to complete security incident tasks.
* **[Working with Security Incident Records](https://www.servicenow.com/docs/~0AFzt5xJW9hpMuzCq36YQ)**   
  The Security Incident Record consists of the following.
* **[Security Incident Playbook](https://www.servicenow.com/docs/u0Bs7yaJbaKxDUlgzemOyQ#security-incident-playbook)**   
  Invoke the security incident playbook flow automatically or manually.
* **[Prerequisites for the Playbooks](https://www.servicenow.com/docs/gMhrIZZNtGYbpaRTauw3YQ)**   
  You need the following roles and plugins to build the Playbooks.
* **[Rebuilding existing playbooks in Workflow Studio](https://www.servicenow.com/docs/WQxNENQud1LpVqwjP~rjiw)**   
  You can't convert existing flows directly into playbooks in Workflow Studio. Each flow designer step that creates a response task to guide the analyst must be broken down into separate actions or subflows.
* **[Activity Definitions](https://www.servicenow.com/docs/jGhBH17Qr1HR7RUTaIW53Q)**   
  The ServiceNow AI Platform provides a few activity definitions within the base system. In addition, for the playbooks that SIR Workspace base system, there are a few activity definitions defined in the base system under Enterprise Security Case Management PAD Commons application.
* **[Sample Playbooks for SIR Workspace](https://www.servicenow.com/docs/TnajuwHCwnn1akbOfNgUCQ)**   
  You can create or configure playbooks for SIR Workspace quickly and easily without writing complicated code. You can use these playbooks to resolve security threats in a step-by-step manner. You can invoke the security incident playbook flow automatically or manually.
* **[Working with MSI Records](https://www.servicenow.com/docs/VNIVxbyD7E1d3aV9wZEBoQ)**   
  Using the Security Incident Response workspace, you can propose, promote, or link security incidents as major security incidents when the incidents are identified as critical threat to the organization.
* **[Working with Form UI actions](https://www.servicenow.com/docs/JPJ1tgrEN0WfHd0U3an8Gg)**   
  Following are the UI actions that are displayed on the security incident form.
* **[Security Incident Closure workflow](https://www.servicenow.com/docs/Q2uz8txr6VI1IaniQ0ohkg)**   
  Close the security incident by updating the incident state.
* **[Handle security incidents using Advanced Work Assignment](https://www.servicenow.com/docs/NZLoRJhrfk4KPywzrod2TA)**   
  Handle security incidents assigned to you in SIR Workspace using Advanced Work Assignment.