Get IP from CI activity

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • This workflow activity determines the IPV4 address associated with a configuration item (CI).

    The Get IP from CI activity can be used with any workflow to retrieve the IPv4 address of a CI.

    Input variables

    Input variables determine the initial behavior of the activity.

    Table 1. Input variables
    Variable Description
    ci_sys_id [string] Configuration item system identifier

    Output variables

    The output variables contain data that can be used in subsequent activities.

    Table 2. Output variables
    Variable Description
    ip_addr [string] IPv4 address. If the IP address cannot be determined, this value is empty.

    Exit Conditions

    Possible results for this activity are:

    Table 3. Conditions
    Condition Description
    Success An IPv4 address was returned.
    Failure An IPv4 address could not be determined.