Security Operations Integration Configurations
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Summary of Security Operations Integration Configurations
This guide outlines the setup and differences among various integrations available with ServiceNow's Security Operations. While many integrations require minimal configuration, some, like Qualys Cloud Platform, necessitate specific setup steps. Understanding these integrations is crucial for enhancing your security incident management and response capabilities.
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Key Features
- Carbon Black Integration: Enables investigation and response to security incidents by querying endpoints.
- Check Point Anti-bot - Email Parser: Creates security incidents from email notifications.
- Elasticsearch Incident Enrichment: Enriches security incidents with log searches and sighting information.
- Have I been pwned? Integration: Quickly checks for breached accounts via a RESTful service.
- HPE Security ArcSight Integrations: Includes email parser and incident enrichment for creating security incidents from notifications.
- IBM QRadar Incident Enrichment: Adds relevant information to incidents through log searches.
- McAfee ESM Integrations: Similar functionalities as HPE ArcSight, focusing on email notifications and incident enrichment.
- OPSWAT Metadefender: Allows tracking of threat data in the Threat Intelligence application.
- Palo Alto Networks Integrations: Include AutoFocus for threat intelligence, Firewall for network protection, and WildFire for querying analysis jobs.
- Splunk Incident Enrichment: Enhances incidents with log search results.
- VirusTotal Integration: Provides threat intelligence; requires activation of the respective plugin.
- WhoisXML API: Delivers structured Whois data, ensuring accessibility at all times.
Key Outcomes
By configuring these integrations, customers can improve their security posture, streamline incident response, and gain comprehensive insights into potential threats. Activating and managing these integrations can be done from a single screen, simplifying the process for users and partners looking to enhance their security operations.
Many of the integrations included in the base system require little or no setup, and operate in the same way. Certain integrations, such as the Qualys Cloud Platform, however, require separate steps for setting up the integration. Others support different sets of scan and lookup types and different rate limits.
This section describes the differences between the supported integrations and points you to more documentation, as needed.
- Carbon Black integration: allows you to investigate and respond to security incidents by using the Carbon Black APIs to query and interact with endpoints associated with security incidents.
- Check Point Anti-bot - Email Parser integration: uses an email parser that consumes email notifications from Check Point Anti-bot to create security incidents.
- Elasticsearch Incident Enrichment integration: searches your logs and adds relevant sighting information to your security incidents.
- Have I been pwned? integration: allows the list of breached accounts (email addresses and usernames) to be quickly searched via a RESTful service.
- HPE Security ArcSight ESM - Email Parser integration: uses an email parser that consumes email notifications from HPE ArcSight ESM to create security incidents.
- HPE ArcSight Logger - Incident Enrichment integration: searches your logs and adds relevant sighting information to your security incidents.
- IBM QRadar - Incident Enrichment Integration: searches your logs and adds relevant sighting information to your security incidents.
- McAfee ESM - Email Parser integration: uses an email parser that consumes email notifications from McAfee ESM to create security incidents.
- McAfee ESM - Incident Enrichment Integration: searches your logs and adds relevant sighting information to your security incidents.
- OPSWAT Metadefender integration overview: allows threat data, detected by the third-party Metadefender scanner, to be downloaded to the Threat Intelligence application for tracking, prioritization, and resolution.
- Palo Alto Networks - AutoFocus integration: Palo Alto Networks AutoFocus, a threat intelligence cloud service, allows you to search for session information related to security incident observables.
- Palo Alto Networks - Firewall integration: Palo Alto Networks Firewall allows you to set up and maintain firewalls for preventing known and unknown threats across the network, cloud, and endpoints.
- Palo Alto Networks - WildFire integration: Wildfire integration allows you to programmatically query analysis jobs on Wildfire and retrieve historical results through a simple XML API interface.
- Understanding the Qualys Vulnerability Integration: Qualys Cloud Platform is used in Vulnerability Response.
- Splunk - Incident Enrichment integration: searches your logs and adds relevant sighting information to your security incidents.
- VirusTotal integration: used in Threat Intelligence. To use this lookup source, you must activate the VirusTotal Integration plugin.
- WhoisXML API integration setup: provides consistent, well-structured data from a Whois lookup. Keeps accurate Whois data accessible 24/7.