---
sourceDocument: Brazil Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Assign roles to groups

# Assign roles to groups for Service Exchange {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign roles to control the actions that are available for each user. In ServiceNow, you assign roles by group rather than by individual user. When the job descriptions of users change, their roles are automatically updated.

## Before you begin

Role required: admin

## About this task

A user role is a preconfigured role in the application consisting of multiple granular roles. The user roles are designed to correspond to the common job titles for managers, analysts, and service owners in an IT organization.
For more details, see [Personas for providers](https://www.servicenow.com/docs/ciwqX9IMSuWJTtsRYi1Fvg "Learn about the roles, skills, and tasks for the different users in the Service Exchange for Providers application.").

## Procedure

1. Navigate to AllUser AdministrationGroups.
2. Select the group that you want to assign the role to.
3. In the Roles related list, select Edit.
4. Add the roles to the group.
5. Select Save.

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