---
sourceDocument: Brazil Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Consumer criteria new record form

# Consumer criteria new record form {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Field descriptions for the consumer criteria new record form contains information on consumer criteria new record form field values.
{#service-bridge-v2-consumer-criteria-new-record-form__table_u2k_mpp_b1c__entry__2}

| Field | Description |
|-|-|
| Name | Name of the consumer condition. |
| Active | Select this check box to enable the consumer condition. |
| Condition for | Allows you to specify the Company or Account can be used to match the records on the table being queried. Select the corresponding option based on which field (Company or Account) is available on the table being queried. For example, this field can be used on the Sold Product table as the Account field is used to query the table. |
| Condition on | Field indicates which table is to be queried to find matching records. Note: Tables where Customer Field cannot be selected should not be used. |
| Customer field | Select the field on the table being queried that matches the Company or Account defined on the Service Exchange connection. If the consumer connected through Service Exchange is an Account, you can use either a Company or Account field to match against it. If the consumer connected is only a Company, you will be restricted to Company. |
| Condition | Details of the filter. For example, Active is True. |
[Table 1. Consumer criteria new record form]

{#service-bridge-v2-consumer-criteria-new-record-form__table_u2k_mpp_b1c}

## Useful references {#service-bridge-v2-consumer-criteria-new-record-form__section_tgx_mg2_5fc}

[Create a consumer criteria](https://www.servicenow.com/docs/5H08bavpCRnSS~Q_nV7zHA "Using consumer criteria associated with record producers and other configurations, Service Exchange automatically generates the entitlement records that are replicated to eligible consumer instances.").