---
sourceDocument: Brazil Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Configure for consumers

# Configure Service Exchange for Consumers {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As a consumer, follow these steps to set up the Service Exchange for Consumers application in your own instance.

## Pre-installation checks {#service-bridge-v2-install__section_flv_hnm_dcc}

Check glide.servlet.uri property: Ensure that the `glide.servlet.uri` property in the Glide instance is set to the correct instance URL. An issue can occur when an instance is cloned from
production, but still refers to the production URL for the `glide.servlet.uri` property.
{#service-bridge-v2-install__table_xkj_nxd_yxb__entry__2}

| Task | Link |
|-|-|
| Install the Service Exchange for Consumers application. | See [Install Service Exchange for Consumers](https://www.servicenow.com/docs/zjEVBGCYg9mvpiAO~7JKGg "If you have an admin role, you can install the Service Exchange for Consumers application. The application includes demo data and installations that are related to ServiceNow Store applications and plugins."). |
| Add Service Exchange roles for consumers. | See [Personas for consumers](https://www.servicenow.com/docs/xVbcl0K9scSx7_fGFrt1Yw "Learn about the different personas in the Service Exchange application."). |
| Register with a provider. | See [Connect to a provider](https://www.servicenow.com/docs/2Kcom9XRSe1dTf30DpZjeA "Complete the registration process to establish a connection to the provider instance."). |
| Activate entitlements. | See [Activate a remote record producer in Service Exchange](https://www.servicenow.com/docs/OmduyJZUDP3igS_6JpWAJw "Activate entitlements to use a service or product that you have purchased."). |
| Configure consumer pre-flows. | See [Service Exchange consumer pre-flows](https://www.servicenow.com/docs/XayVzLrIlMZ_NRQ4qei9tA "As a consumer, you can control when data should be synced between the provider tasks on the consumer and provider instances."). |
| Add authorized users. | See [Add an authorized user](https://www.servicenow.com/docs/2f1O2qVvsMuRoyd~PaTPnw "As a consumer, add new authorized users to control the access to catalog items that are entitled to you by your provider."). |
| Create transforms. | See [Create a transform in Service Exchange](https://www.servicenow.com/docs/lUqkE7es6PMU9B5Jf_Y0WQ "As a provider or a consumer, create a transform in Service Exchange to integrate tasks between connected instances."). |
| Create remote tasks to sync data. | See [Create remote tasks to sync data](https://www.servicenow.com/docs/UVzHXilwaSeGnEgTbCa2pg "Use remote tasks to link tasks across multiple instances and run business workflows without custom integrations."). |
| Configure settings. | See [Configure settings on the consumer instance](https://www.servicenow.com/docs/9OcKmtmitkqBhU96JtHSFw "As a consumer, you can configure and define default settings on your instance."). |
[Table 1. Setting up Service Exchange for Consumers]

{#service-bridge-v2-install__table_xkj_nxd_yxb}
**Related concepts**   

* [Use for consumers](https://www.servicenow.com/docs/Mx5rkE9H880EdNG4tsgaEA "As a consumer, learn how to use Service Exchange to activate various entitlements to fulfill your requirements.")  
**Related reference**   

* [Service Exchange](https://www.servicenow.com/docs/UThfIF~noyEkztiODVuDMQ "ServiceNow Service Exchange connects multiple ServiceNow instances to provide seamless support and service experiences across the ecosystem, from enterprise customers to suppliers and system integrators. Service Exchange provides a frictionless experience that makes it easy to collaborate and process requests while giving users the convenience of working in their own ServiceNow instance.")