---
sourceDocument: Brazil Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Enable magic links

# Enable magic links {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure magic links to enable consumer users to access provider instance resources directly without manual authentication. Magic links streamline cross-instance navigation by automatically handling login
credentials.

## Before you begin

Role required: sn_sb.admin

## Procedure

1. Navigate to AllService Exchange ProviderConsumers.
2. Open the appropriate Consumer Connection form.
3. Under the Related Links, select the Settings tab and open the record displayed.
4. In the Magic link tab, perform the following steps:  
   {#service-bridge-v2-magic-links__table_eff_bfp_rfc__entry__2}

   | Field | Description |
   |-|-|
   | Enable magic links | Option to enable magic links functionality. When enabled, the magic link routes consumer user (remote user) to provider instance for completion of tasks. |
   | Single user mode | Option to enable the consumer user to be authenticated as a specific user when accessing the provider instance. |
   | Redirect timeout | Option to specify the number of seconds taken to redirect consumer user to provider instance. The default value is 5, and the maximum limit is 30. Note: The redirect timeout can be set only in the consumer instance; it is read-only field on the provider instance. If Redirect timeout value is 0 or empty, consumer user is automatically redirected to the provider instance without any loader UI. |
   [ ]

   {#service-bridge-v2-magic-links__table_eff_bfp_rfc}
5. Select Update.

*[\>]: and then