---
sourceDocument: Brazil Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Connect and Disconnect remote tasks

# Connect and Disconnect remote tasks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Remote tasks associated with active remote task definitions enable you to sync data between two parent tasks on the provider and consumer instances.

When you create a remote task for an active remote task definition, the Status of the remote task is set to
Connected on the provider and consumer instances if there are no errors. This ensures that the remote task syncs data including field updates, attachments, and comments between the parent tasks.

To stop synching of data between the instances, navigate to the Remote Task page on the provider or consumer instance and click Disconnect. When disconnected, the remote task pauses copying or transfer of data
including work notes and comments between the instances.  
Note:  
To resume syncing of data, you can navigate to the Remote Task page and click Connect. This option works only if the existing configuration is valid and has not been modified, and the remote task definition is active.