---
sourceDocument: Brazil Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Instance scan checks

# Instance scan checks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Instance scan checks in Service Exchange proactively identify issues and system inconsistencies, helping administrators maintain system health and reduce downtime. The health dashboard displays findings, errors, and check statuses, helping you
quickly identify and resolve problems.

Service Exchange scan checks provide the following benefits:

* Reduce case task loads and promote stability and reliability of Service Exchange integrations.
* Reduce downtime and troubleshooting efforts by identifying issues early.
* Provide known errors with detailed solutions.
* Improve overall productivity through automation and visibility.

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## Supported Service Exchange scan checks {#service-bridge-v2-scan-checks__section_lgw_3yf_xfc}

Service Exchange provides two main suites, on-demand and scheduled.

Each suite contains multiple child suites and each child suite contains multiple scan checks. For more information on suite and scan checks, see [Instance Scan](https://www.servicenow.com/docs/access?context=hs-landing-page&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).

* On-demand suites: On-demand checks can be run as and when required.
* Scheduled suites: Scheduled checks run at a scheduled time every day.

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You can also customize when scheduled suites run or assign a scheduled execution time to on-demand suites.

To view the list of Service Exchange supported scan checks, see [List of scan checks](https://www.servicenow.com/docs/TAqOlqTSQlm0EaV8~rDWdA "Multiple scan checks are available in Service Exchange to help you identify issues and system inconsistencies, enabling you to maintain system health and reduce downtime.").  
These Service Exchange scan checks are available through the Service Exchange Health plugin. This plugin is activated when you install or upgrade Service Exchange. You can also activate this plugin manually. For activation instruction, see [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).  
Note:  
The Service Exchange Health plugin is backward compatible. If you're using an older version of the Service Exchange application, you can install this plugin to use its features.
**Related tasks**   

* [Execute a scan suite as a provider](https://www.servicenow.com/docs/4msqaFeBwz_Z9e7c0QePlw#se-execute-scan-check "Execute a scan suite to identify issues in your instance and review the scan results.")
* [Execute a scan suite as a consumer](https://www.servicenow.com/docs/tnc_OCBIYgnprE~u0PmW~g#se-con-execute-scan-check "Execute a scan suite to identify issues in your instance and review the scan results.")
* [Modify the scan suite schedule as a provider](https://www.servicenow.com/docs/4msqaFeBwz_Z9e7c0QePlw#se-modify-scan-schedule "Modify the scan suite schedule to change when a scan suite runs automatically in your instance.")
* [Manage a scan check as a provider](https://www.servicenow.com/docs/4msqaFeBwz_Z9e7c0QePlw#se-manage-scan-check "Edit, run a test scan on, or rescan an individual scan check from the Scan suites tab.")  
**Related reference**   

* [List of scan checks](https://www.servicenow.com/docs/TAqOlqTSQlm0EaV8~rDWdA "Multiple scan checks are available in Service Exchange to help you identify issues and system inconsistencies, enabling you to maintain system health and reduce downtime.")  
**Related topics**   

*