---
sourceDocument: Brazil Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Using the Scratchpad for tasks

# Using the Scratchpad for Service Exchange tasks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Scratchpad feature facilitates exchange of data between provider and consumer instances while performing Service Exchange tasks.

Both providers and consumers can add, update, and remove information to and from the Scratchpad table. See [Using the Scratchpad for Service Exchange tasks](https://www.servicenow.com/docs/mH6nal0mmqYtdJdeySe3ig "The Scratchpad feature facilitates exchange of additional data between provider and consumer instances while performing Service Exchange tasks.") for detailed information on how to use the Scratchpad feature.