---
sourceDocument: Australia Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/service-exchange

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Service Exchange

# Service Exchange {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow®
Service Exchange connects multiple ServiceNow instances to provide seamless support and service experiences across the ecosystem, from enterprise customers to suppliers and system integrators. Service Exchange provides a frictionless experience that makes it easy to collaborate and process requests while giving users the convenience of working in their own ServiceNow instance.

## Get started {#tmt-service-bridge-both-landing-page__section_j52_dyx_yxb}

|-|-|-|
| [ExploreLearn about the benefits of Service Exchange and how it is used.](https://www.servicenow.com/docs/WBdmQ4ozWJJHdZ5So45gcg "Service Exchange helps providers, consumers, and partners connect their ServiceNow instances to build secure business workflows across the ServiceNow ecosystem.") | [Configure for providersLearn how to install and configure Service Exchange for providers.](https://www.servicenow.com/docs/334_rVZ_lLwh8SYnf0jA_A "To set up and configure the Service Exchange for Providers application, follow these steps.") | [Configure for consumersLearn how to install and configure Service Exchange for consumers.](https://www.servicenow.com/docs/5q4sP0uQKBR5aNo1o7dw2g "As a consumer, follow these steps to set up the Service Exchange for Consumers application in your own instance.") |
| [IntegrateExtend Service Exchange capabilities by integrating with other applications.](https://www.servicenow.com/docs/gLftpenCvll49aFQIKJ_RA "Providers can use Service Exchange to publish their product offers to a consumer using a Service Exchange Remote Record Producer.") | [Create remote record producersOffer catalog items to a consumer using remote catalog.](https://www.servicenow.com/docs/jmik3BWfOamGvB1KzW3gnQ "Create remote record producers as part of creating a Remote Catalog in Service Exchange for Providers.") | [Configure outbound FDS for providersConfigure outbound foundation data sync (FDS) settings for provider instances.](https://www.servicenow.com/docs/cS1VnKkPlg2juqOHDhHHNw "As a provider, share foundational data with your consumer using foundation data sync (FDS).") |
| [Configure outbound FDS for consumersConfigure outbound foundation data sync settings (FDS) for consumer instances.](https://www.servicenow.com/docs/ytERBiqNSAbHkISqYlcNMg "Foundation data sync (FDS) consumers share foundational data with a provider by creating FDS definitions, acknowledging requests, and publishing subscriptions.") | [Create remote task definitionsCreate remote task definitions to define the task types that can be shared across connected instances.](https://www.servicenow.com/docs/Vj9nFKgIkITZh~ngpuelpQ "As a provider, create remote task definitions (RTD) that trigger the assignment of a remote task.") | [Service Exchange data modelExplore the tables and access control rights used in the Service Exchange data model.](https://www.servicenow.com/docs/2Hvzh1QlhsMFpcEojZhcSQ "The Service Exchange applications data model provides insight into how the tables that are used in Service Exchange relate to each other.") |
| [ReferenceGet additional details about Service Exchange, including data model, error log, and cloning instances.](https://www.servicenow.com/docs/UJF7DoZVmzAdY_eVjoCA9Q "Reference topics provide additional information about the Service Exchange data model and configuration.") |   |   |
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## Additional resources {#tmt-service-bridge-both-landing-page__section_lzh_ww4_ffc}

* Learn more about what's new and changed, see the [Service Exchange (formerly Service Bridge) release notes](https://www.servicenow.com/docs/access?context=service-bridge-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Review the multiple TM Forum (TMF) Open APIs supported for the product, see [TMF APIs for TMT](https://www.servicenow.com/docs/access?context=tmt-api-reference&version=australia&pubname=australia-telecom-media-technology&ft:locale=en-US).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/telecommunications-service-management/service-bridge-for-implementers?id=learning_path_prev&path_id=995e40f5c3008ad45922751ce00131cf&s=1&ssa=3).
* Log in to your ServiceNow® account and find additional information about implementing and deploying Service Exchange features at the [Best Practices Library](https://mynow.servicenow.com/now/best-practices/home).
* Connect with other Service Exchange users at [Now Community](https://www.servicenow.com/community/technology-provider/ct-p/technology).
* Find useful resources related to your role and explore general guidelines at [ServiceNow Impact](https://www.servicenow.com/success.html).
* View KB articles at the [Service Exchange Knowledge Base.](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1509053)
* View Service Exchange product related information at the [Service Exchange product page](https://www.servicenow.com/products/service-bridge.html).
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