---
sourceDocument: Australia Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Planned Maintenance

# Planned Maintenance {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Planned Maintenance application
is not a Service Management application, but
it works with Service Management applications
to help organizations manage regular preventive maintenance of assets.  
Planned Maintenance uses maintenance plans to trigger the creation of work orders or facilities requests. These work orders and facilities requests specify how to perform maintenance on devices and vehicles, or just about any type of asset that requires maintenance. Work orders and requests can be based on:

* A specified time interval. For example, after a number of months since the previous maintenance was performed
* Meters or usage. For example, after a specified number of pages are printed or a specified number of miles are driven.
{#c_SMPlanMaint__ul_sk3_r5l_pbb}
* **[Activate Planned Maintenance](https://www.servicenow.com/docs/0OL4L1w1LWFAOi20ZruVSw)**   
  The SM **Planned Maintenance** plugin is available as a separate subscription.
* **[Managing maintenance plans](https://www.servicenow.com/docs/HAML55GE2O5wA6LN~~_H4g)**   
  Planned Maintenance allows you to create, maintain, and schedule maintenance for equipment that requires regular maintenance.
* **[Maintenance plan examples](https://www.servicenow.com/docs/RqCPae_jXcm9WJCXjSkE3g#r_MaintPlanExamples)**   
  You can define maintenance plans using model-based, meter-based, or duration-based selection criteria.
* **[Domain separation and Planned Maintenance](https://www.servicenow.com/docs/oq3swgN7BD5ipK7fBJ_BrQ)**   
  Domain separation is supported in Planned Maintenance. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.