RaptorDB

RaptorDB, the new ServiceNow database, optimizes ServiceNow AI Platform workloads, enabling your organization to support more users, workflows, and data on a single platform.

RaptorDB will underpin ServiceNow AI Platform core services, applications, and data.

Note:

The roll-out of RaptorDB is not tied to your organization's upgrade to Australia. Please speak with your account team for more information.

Benefits

With RaptorDB, your organization gets the benefits of database features owned and maintained by ServiceNow, as well as optimized for ServiceNow applications and workloads. This enables your organization to confidently grow your use of the ServiceNow AI Platform over time.

RaptorDB Professional unlocks additional functionality and higher performance, allowing your organization to do even more with ServiceNow.

RaptorDB Standard and RaptorDB Professional

RaptorDB Standard is the target state default primary database, built to provide improved scale and performance capabilities for ServiceNow AI Platform workloads and queries.

If your organization is looking to drive ultra-scale and high performance to support ServiceNow AI Platform generative AI and machine-scale data use cases, user growth, applications, workloads, and analytics, you may wish to leverage RaptorDB Professional. RaptorDB Professional is a licensed database; for more information, contact your account team.

Table 1. RaptorDB Standard and RaptorDB Professional feature comparison

Feature	RaptorDB Standard	RaptorDB Professional
Optimized for ServiceNow workloads	Yes	Yes
Improved response time	Yes	Yes
Ultra-scale performance and scalability	No	Yes
Enhanced analytics with built-in column store	No	Yes
Advanced instance topology support	No	Yes
Support for self-hosted environments	No	Yes
Enable Data snapshots	No	Yes
Enable SQL API	No	Yes, starting in Australia
Enable Archive Tier 2 storage	No	Yes, starting in Australia