---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Synchronizing life-cycle values

# Synchronizing life-cycle values for Asset, CI, and IBI {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Synchronizing life-cycle values for Asset, CI, and IBI

This feature enables ServiceNow customers to synchronize life-cycle status values across three key configuration items: Assets, Configuration Items (CI), and Install Base Items (IBI).
By mapping legacy status values to Common Service Data Model (CSDM) life cycle stage and life cycle stage status values, organizations can automate and unify status updates, improving data consistency and operational efficiency.
Show full answer Show less  
IBIs represent items provided as services or sold to customers, and the Model category table links Assets, CIs, and IBIs for synchronization purposes.

## Key Features

* **Synchronization between Asset and IBI:** When the model category is set as a product instance, life cycle values synchronize between Asset and IBI using CSDM life cycle stage pairs.
* **Synchronization between Asset and CI:** Controlled by system properties:
  * `csdm.lifecycle.migration.activated` enables life cycle synchronization.
  * `csdm.lifecycle.sync.between.ci.and.asset.activated` determines synchronization mode:
    * False (default): Sync uses legacy status and substatus values.
    * True: Sync uses CSDM life cycle stage and status values directly, providing enhanced consistency.
* **Life-cycle synchronization flows:**
  * Asset updates propagate to IBI and CI, aligning legacy and CSDM values.
  * IBI updates sync back to Asset and CI, translating between legacy and CSDM statuses.
  * CI updates influence Asset and IBI statuses, maintaining alignment across all three entities.
* **Enablement:** Selecting "Enable life cycle sync" on the Life cycle mappings list view automatically sets synchronization properties for direct CSDM-based sync.

## Practical Benefits and Outcomes

* **Consistent status management:** Synchronization ensures that Assets, CIs, and IBIs reflect accurate and aligned life cycle stages and statuses, reducing data discrepancies.
* **Automated mapping:** Legacy statuses are seamlessly mapped to CSDM life cycle values, facilitating migration and modernization of life cycle tracking.
* **Improved operational visibility:** Service delivery and asset management teams gain reliable, up-to-date information across asset, configuration, and install base records.
* **Configurable synchronization:** Organizations can choose between legacy-based sync or advanced CSDM direct sync depending on their readiness and preferences.  
Your organization gains significant value from your ServiceNow AI Platform applications when you take advantage of the option to directly map legacy status values to CSDM
life cycle stage and life cycle stage status values and auto-synchronize the values going forward.

## How Asset, CI, and IBI life-cycle values are synced {#cmdb-asset-CI-IBI-sync-options__section_kbn_hnx_vbc}

Any item that is provided as a service or sold to your customer is tracked as an Install Base Item (IBI). The Model category table associates Asset, CI, and IBI for the item.

Synchronization between asset and IBI
:   When the model category is configured as a product instance, the system synchronizes the life cycle values between asset and IBI using the CSDM
    life cycle stage and life cycle stage status
    life-cycle value pairs.

Synchronization between asset and CI
:   When the csdm.lifecycle.migration.activated system property is set to true on your instance, synchronization between the asset and CI tables depends on the
    csdm.lifecycle.sync.between.ci.and.asset.activated system property setting:

    * When the csdm.lifecycle.sync.between.ci.and.asset.activated property is set to false (default), synchronization occurs through the legacy status and substatus values.
    * When the csdm.lifecycle.sync.between.ci.and.asset.activated property is set to true, the system syncs the CSDM life cycle stage and life cycle stage status values directly. This option provides significant benefits to your organization.  
      Important:  
      The property is set to true when you select Enable life cycle sync on the Life cycle mappings list view.
    {#cmdb-asset-CI-IBI-sync-options__ul_cqc_wmn_vbc}

## Life-cycle synchronization when the system property is set to false (the default setting) {#cmdb-asset-CI-IBI-sync-options__section_zty_tj4_vzb}

When the csdm.lifecycle.migration.activated system property is set to true and the csdm.lifecycle.sync.between.ci.and.asset.activated system property is set to false:

Synchronization of updates from asset to IBI and CI
:   Updates made to the status or substatus value of an asset are synced with the associated IBI and CI. For example, when the State value of the asset is
    updated to In use, synchronization happens as follows:

    * The life cycle stage and life cycle stage status values of the asset are set to Operational and In use, these values are then synced with life cycle stage and life cycle stage status values of IBI asset.
    * The status and substatus values of the CI change to Installed and In use.
    {#cmdb-asset-CI-IBI-sync-options__ul_h4j_hn4_vzb}

Synchronization of updates from IBI to asset and CI
:   Updates made to the life cycle stage and life cycle stage status values of an IBI asset are synced with the legacy
    status and substatus values of the asset through the CSDM values. The status and substatus values of the asset are then synced with the associated CI. For example, when the life cycle stage
    and life cycle stage status values of an IBI asset are updated to Defective and In Stock, synchronization happens as follows.

    1. The life cycle stage and life cycle stage status values of the asset change to In Stock and Defective. These values are synced with the status and substatus values of the asset.
    2. The status and substatus values of the asset are then synced with the associated CI.
    {#cmdb-asset-CI-IBI-sync-options__ol_gwn_wm4_vzb}

Synchronization of updates from CI to asset and IBI
:   Updates made to the status and substatus values of a CI are synced with the associated asset. The status and substatus values of the
    asset are then synced with the life cycle stage and life cycle stage status values of the IBI asset through the CSDM values. For example, when the status and substatus values of a CI are updated to Retired and Donated, the
    corresponding values of the asset change. The changes from the asset are synced with the IBI asset and the life cycle stage and life cycle stage status values change to End of Life and Retired.

## Life-cycle synchronization when the system property is set to true {#cmdb-asset-CI-IBI-sync-options__section_z2s_rqd_ybc}

When the csdm.lifecycle.migration.activated system property is set to true and the csdm.lifecycle.sync.between.ci.and.asset.activated system property is set to true (or you select the
select Enable life cycle sync on the Life cycle mapping table list page, as described in [Enabling life-cycle synchronization from legacy to asset](https://www.servicenow.com/docs/F4S~CDyPV8GJNL~p~Va8XQ#csdm-life-cycle-standard-values "You can align life-cycle values for each product instance on the asset, CI, and IBI tables. A one-time process moves legacy status values for asset and CI across the platform to standard CSDM life-cycle value pairs (life cycle stage and life cycle stage status). Business rules then run regularly to promote identical IBI, asset, and CI life-cycle data for each product instance.")):

Synchronization of updates from asset to CI and IBI
:   Updates made to the legacy
    status and substatus values of the asset are synced between the asset and CI as follows:

    * The life cycle stage and life cycle stage status values of the asset are updated with values mapped to the legacy status and substatus values of the asset.
    * The status and substatus values of the asset are then directly synced with the status and substatus values of the associated CI.
    * The life cycle stage and life cycle stage status values of the asset are then directly synced with the associated CI.

    {#cmdb-asset-CI-IBI-sync-options__ul_phy_yst_vbc}

    However, synchronization of updates from asset to IBI is only through the CSDM
    life-cycle value pairs.

Synchronization of updates from IBI to asset and CI
:   Updates made to the life cycle stage and life cycle stage status values of the IBI are synced as follows:

    * The legacy status and substatus values of the asset are synced with the CSDM life-cycle value pairs.
    * The status and substatus values of the asset are synced with the status and substatus values of the associated CI.
    * The life-cycle value pairs of the asset are directly synced with the associated CI.
    {#cmdb-asset-CI-IBI-sync-options__ul_ryn_nqt_vbc}

Synchronization of updates from CI to asset and IBI
:   Updates made to the life cycle stage and life cycle stage status values of a CI are synced as follows:

    * The life cycle stage and life cycle stage status values of the CI are directly synced with the associated asset.
    * The status and substatus values of the asset are then updated with the values mapped to the CSDM values.
    * The status and substatus values of the asset are then synced with the associated CI.
    * The status and substatus values of IBI are synced with the asset through the CSDM life-cycle value pairs.
    {#cmdb-asset-CI-IBI-sync-options__ul_ql2_xqt_vbc}
**Related reference**   

* [Asset status values aligned to CSDM life cycle values](https://www.servicenow.com/docs/zw6WvP6Lv1AXXVUUDZI~TA "Legacy status values for Asset and Hardware Asset CIs are aligned with CSDM life cycle stage and life cycle stage status values.")  
**Related topics**   

* [Asset and CI management](https://www.servicenow.com/docs/access?context=c_ManagingAssets&version=brazil&pubname=brazil-it-asset-management&ft:locale=en-US)