--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Synchronizing life-cycle values # How life-cycle values for Asset, CI, and IBI are synchronized {#ariaid-title1} * Release version: Australia * * Updated May 11, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Your organization gains significant value from your ServiceNow AI Platform applications when you take advantage of the option to directly map legacy status values to CSDM life cycle stage and life cycle stage status values and auto-synchronize the values going forward. ## How Asset, CI, and IBI life-cycle values are synced {#cmdb-asset-CI-IBI-sync-options__section_kbn_hnx_vbc} Any item that is provided as a service or sold to your customer is tracked as an Install Base Item (IBI). The Model category table associates Asset, CI, and IBI for the item. Synchronization between asset and IBI : When the model category is configured as a product instance, the system synchronizes the life cycle values between asset and IBI using the CSDM life cycle stage and life cycle stage status life-cycle value pairs. Synchronization between asset and CI : When the csdm.lifecycle.migration.activated system property is set to true on your instance, synchronization between the asset and CI tables depends on the csdm.lifecycle.sync.between.ci.and.asset.activated system property setting: * When the csdm.lifecycle.sync.between.ci.and.asset.activated property is set to false (default), synchronization occurs through the legacy status and substatus values. * When the csdm.lifecycle.sync.between.ci.and.asset.activated property is set to true, the system syncs the CSDM life cycle stage and life cycle stage status values directly. This option provides significant benefits to your organization. Important: The property is set to true when you select Enable life cycle sync on the Life cycle mappings list view. {#cmdb-asset-CI-IBI-sync-options__ul_cqc_wmn_vbc} ## Life-cycle synchronization when the system property is set to false (the default setting) {#cmdb-asset-CI-IBI-sync-options__section_zty_tj4_vzb} When the csdm.lifecycle.migration.activated system property is set to true and the csdm.lifecycle.sync.between.ci.and.asset.activated system property is set to false: Synchronization of updates from asset to IBI and CI : Updates made to the status or substatus value of an asset are synced with the associated IBI and CI. For example, when the State value of the asset is updated to In use, synchronization happens as follows: * The life cycle stage and life cycle stage status values of the asset are set to Operational and In use, these values are then synced with life cycle stage and life cycle stage status values of IBI asset. * The status and substatus values of the CI change to Installed and In use. {#cmdb-asset-CI-IBI-sync-options__ul_h4j_hn4_vzb} Synchronization of updates from IBI to asset and CI : Updates made to the life cycle stage and life cycle stage status values of an IBI asset are synced with the legacy status and substatus values of the asset through the CSDM values. The status and substatus values of the asset are then synced with the associated CI. For example, when the life cycle stage and life cycle stage status values of an IBI asset are updated to Defective and In Stock, synchronization happens as follows. 1. The life cycle stage and life cycle stage status values of the asset change to In Stock and Defective. These values are synced with the status and substatus values of the asset. 2. The status and substatus values of the asset are then synced with the associated CI. {#cmdb-asset-CI-IBI-sync-options__ol_gwn_wm4_vzb} Synchronization of updates from CI to asset and IBI : Updates made to the status and substatus values of a CI are synced with the associated asset. The status and substatus values of the asset are then synced with the life cycle stage and life cycle stage status values of the IBI asset through the CSDM values. For example, when the status and substatus values of a CI are updated to Retired and Donated, the corresponding values of the asset change. The changes from the asset are synced with the IBI asset and the life cycle stage and life cycle stage status values change to End of Life and Retired. ## Life-cycle synchronization when the system property is set to true {#cmdb-asset-CI-IBI-sync-options__section_z2s_rqd_ybc} When the csdm.lifecycle.migration.activated system property is set to true and the csdm.lifecycle.sync.between.ci.and.asset.activated system property is set to true (or you select the select Enable life cycle sync on the Life cycle mapping table list page, as described in [Enabling life-cycle synchronization from legacy to asset](https://www.servicenow.com/docs/4foLtvBk5wcmwzK9GMXHtA#csdm-life-cycle-standard-values "You can align life-cycle values for each product instance on the asset, CI, and IBI tables. A one-time process moves legacy status values for asset and CI across the platform to standard CSDM life-cycle value pairs (life cycle stage and life cycle stage status). Business rules then run regularly to promote identical IBI, asset, and CI life-cycle data for each product instance.")): Synchronization of updates from asset to CI and IBI : Updates made to the legacy status and substatus values of the asset are synced between the asset and CI as follows: * The life cycle stage and life cycle stage status values of the asset are updated with values mapped to the legacy status and substatus values of the asset. * The status and substatus values of the asset are then directly synced with the status and substatus values of the associated CI. * The life cycle stage and life cycle stage status values of the asset are then directly synced with the associated CI. {#cmdb-asset-CI-IBI-sync-options__ul_phy_yst_vbc} However, synchronization of updates from asset to IBI is only through the CSDM life-cycle value pairs. Synchronization of updates from IBI to asset and CI : Updates made to the life cycle stage and life cycle stage status values of the IBI are synced as follows: * The legacy status and substatus values of the asset are synced with the CSDM life-cycle value pairs. * The status and substatus values of the asset are synced with the status and substatus values of the associated CI. * The life-cycle value pairs of the asset are directly synced with the associated CI. {#cmdb-asset-CI-IBI-sync-options__ul_ryn_nqt_vbc} Synchronization of updates from CI to asset and IBI : Updates made to the life cycle stage and life cycle stage status values of a CI are synced as follows: * The life cycle stage and life cycle stage status values of the CI are directly synced with the associated asset. * The status and substatus values of the asset are then updated with the values mapped to the CSDM values. * The status and substatus values of the asset are then synced with the associated CI. * The status and substatus values of IBI are synced with the asset through the CSDM life-cycle value pairs. {#cmdb-asset-CI-IBI-sync-options__ul_ql2_xqt_vbc} **Related reference** * [Asset status values aligned to CSDM life cycle values](https://www.servicenow.com/docs/hhTJ61dq3WLkWGggMW8wSQ "Legacy status values for Asset and Hardware Asset CIs are aligned with CSDM life cycle stage and life cycle stage status values.") **Related topics** * [Asset and CI management](https://www.servicenow.com/docs/access?context=c_ManagingAssets&version=australia&pubname=australia-it-asset-management&ft:locale=en-US)