---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Tangible/physical life cycle

# Life cycle of tangible/physical CIs {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The tangible/physical life-cycle states represent the overall life cycle of physical assets and CIs as related to their products. Tangible/physical assets are physical items that are stocked, for example computers, monitors, and keyboards. The stages and statuses for the tangible/physical life-cycle process are visible only in hardware-related tables in Asset Management and the CMDB.

## Life-cycle values for tangible/physical CIs {#csdm-lifecycle-hardware__section_ox3_qsg_4tb}

For definitions of the values in the diagram, see [Definitions of life-cycle values for tangible/physical CIs](https://www.servicenow.com/docs/3qG1LesqC_qn3vsiHuSnnQ "The tangible/physical life-cycle states represent the overall life cycle of physical assets and CIs as related to their products. Tangible/physical assets are physical items that are stocked, for example computers, monitors, and keyboards. The stages and statuses for the tangible/physical life-cycle process are visible only in hardware-related tables in Asset Management and the CMDB.").

Note:  
The \[life_cycle_control\] table uses the type of CI (tangible/physical, document and contract, location and so on) to determine which <var class="keyword varname">life cycle stage status</var> values are available for each <var class="keyword varname">life cycle stage</var>.

For additional information on how you can benefit from implementing life-cycle value pairs for CMDB entities, see the ['Map existing status values to CSDM life-cycle value pairs' section in the 'Foundation domain' topic](https://www.servicenow.com/docs/caU4_szDOkdJaTAdt~sbrQ "Tables in the Foundation domain contain base data that is referenced from or to objects in the other CSDM domains. Before you can use ServiceNow products, you must populate foundational data.").

## Examples of tangible/physical classes {#csdm-lifecycle-hardware__section_jp4_1wf_lwb}

View attributes, identification rules, and other important schema structures for the CMDB Computer \[cmdb_ci_computer\] class in [Hardware \[cmdb_ci_hardware\] class](fkSix1SYzaWVlh634wcYIg "Attributes, identification rule, and other important schema structures for the CMDB Hardware [cmdb_ci_hardware] class.").
* **[Definitions of life-cycle values for tangible/physical CIs](https://www.servicenow.com/docs/3qG1LesqC_qn3vsiHuSnnQ)**   
  The tangible/physical life-cycle states represent the overall life cycle of physical assets and CIs as related to their products. Tangible/physical assets are physical items that are stocked, for example computers, monitors, and keyboards. The stages and statuses for the tangible/physical life-cycle process are visible only in hardware-related tables in Asset Management and the CMDB.
* **[Retiring a service instance can affect tangible/physical CIs](https://www.servicenow.com/docs/hU79ovkS2ayQGCwIsGsPFw)**   
  Because a service instance might depend on a hardware (tangible/physical) device that other service instances depend on, you must take care when retiring a service instance.
* **[Tangible/physical tables in the CMDB](https://www.servicenow.com/docs/1VWRkC6arrMMhlg9w3oUVg)**   
  List of tangible/physical tables.

**Related reference**   

* [Definitions of life-cycle values for tangible/physical CIs](https://www.servicenow.com/docs/3qG1LesqC_qn3vsiHuSnnQ "The tangible/physical life-cycle states represent the overall life cycle of physical assets and CIs as related to their products. Tangible/physical assets are physical items that are stocked, for example computers, monitors, and keyboards. The stages and statuses for the tangible/physical life-cycle process are visible only in hardware-related tables in Asset Management and the CMDB.")
* [Retiring a service instance can affect tangible/physical CIs](https://www.servicenow.com/docs/hU79ovkS2ayQGCwIsGsPFw "Because a service instance might depend on a hardware (tangible/physical) device that other service instances depend on, you must take care when retiring a service instance.")