---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Apigee X

# API Service Graph Connector for Apigee X {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
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![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of API Service Graph Connector for Apigee X

The ServiceNow® API Service Graph Connector for Apigee X enables you to import API proxy details from an Apigee X application directly into the Configuration Management Database (CMDB).
This integration supports maintaining a comprehensive inventory of APIs, improving visibility, governance, and collaboration across your API ecosystem without needing direct access to Apigee X.
Show full answer Show less  

## Key Features

* Imports data into a normalized data model to ensure consistency across technologies.
* Provides the API Insights workspace, a centralized interface for analyzing and interacting with API data.
* Supports multiple ServiceNow versions including Yokohama, Zurich, and Australia releases.
* Enables soft deletion of CMDB Configuration Item (CI) records by marking undiscovered records as Non-Operational after scheduled syncs.

## Use Cases

* Maintaining an end-to-end inventory of exposed and backend APIs, including usage and ownership details.
* Tracking APIs from customer-facing endpoints through to underlying services to identify impacted endpoints and automate incident creation.
* Addressing vulnerabilities and security incidents related to API endpoints and supporting compliance requirements.

## Configuration and Data Management

* Connections are configured via the SGC Central view in the CMDB Workspace, allowing easy discovery, installation, and lifecycle management of connectors.
* Data from Apigee X is mapped and transformed into CMDB CI class definitions using the Robust Transform Engine (RTE) and inserted with the Identification and Reconciliation Engine (IRE).
* The connector supports scheduled data pulls from Apigee X applications to keep the CMDB current.
* Key data sources include Apigee Organization, Managed API, API Deployment, API Consumer, API Frontend/Backend, API Product, and Google Cloud Platform organizational components, each mapped to specific CMDB tables.
* The IntegrationHub ETL app can be used to view and manage data mappings.

## Upgrade Considerations

If upgrading to version 2.3.0 or later, existing customers should coordinate with Now Support to avoid duplicate record creation caused by changes to source native keys affecting CMDB source records.  
Use the ServiceNow®
API Service Graph Connector for Apigee X to import API proxy details from an Apigee X application into the Configuration Management Database (CMDB).

## Request apps on the Store {#api-sgc-apigee-x__id_lz5_rv1_p4b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#api-sgc-apigee-x__inline-send-to-store}

## Key features {#api-sgc-apigee-x__section_cff_jgs_2bc}

Import data into a normalized data model for consistency across other technologies.

The API Insights workspace provides a centralized interface where you can analyze and interact with API data, without needing direct access to Apigee X, enhancing visibility, governance, and collaboration across the API estate. To learn more, see [API Insights](https://www.servicenow.com/docs/0FA9VzZDEW5Pz1URWud4zw "The ServiceNow API Insights workspace is an all-in-one application that enables you to track all your APIs. You can also use it to start workflows related to different stages in the application programming interface (API) life cycle.").

## Supported ServiceNow versions {#api-sgc-apigee-x__section_yds_dww_prb}

* Yokohama
* Zurich
* Australia
{#api-sgc-apigee-x__ul_txy_fhs_2bc}

## Use cases {#api-sgc-apigee-x__section_gkq_wv3_dxb}

You can use the API Service Graph Connector for Apigee X to:

* Maintain an end-to-end inventory of exposed and backend APIs, identifying what APIs are published, used, and by whom.
* Track APIs from customer-facing endpoints to the underlying services, identifying impacted endpoints when services change or fail and creating incidents for reported issues.
* Address vulnerabilities and security incidents related to API endpoints, and create compliance requirements to measure against.
{#api-sgc-apigee-x__ul_abl_qgj_4bc}

## Important information for upgrading API Service Graph Connector for Apigee X {#api-sgc-apigee-x__section_zjp_5tn_lhc}

If you're an existing customer using production instances, reach out to Now Support before upgrading to API Service Graph Connector for Apigee X v2.3.0. This upgrade alters source native keys that can impact Source \[sys_object_source\] table records. Coordinating with Now Support helps to prevent duplicate record creation.

## Configuring a connection for the connector {#api-sgc-apigee-x__section_cgw_3pf_32c}

You can configure a connection for the connector by using the SGC Central view in the CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector
using SGC Central, see [Configure API Service Graph Connector for Apigee X using SGC Central](https://www.servicenow.com/docs/SqFqs4QeWARu1nzxgPASMw "Set up scheduled import jobs to pull in Apigee X data into your CMDB.").

## Data mapping {#api-sgc-apigee-x__section_j24_gww_prb}

Data from the Apigee X data sources is mapped and transformed into the CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the CMDB using the Identification and Reconciliation Engine (IRE).

When you complete setting up the connection, you can configure the integration to periodically pull data from an Apigee X application.  
The following table lists the data sources in the order that they run, the staging tables, and the target tables as CMDB CI and non-CMDB classes for an Apigee X application.{#api-sgc-apigee-x__table_s3s_dns_zxb__entry__3}

| Data source | Staging table | Target tables |
|-|-|-|
| Apigee Organization | SGA Apigee X Apigee Organization \[sn_apigee_x_apigee_organization\] | [Google Organization Project](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_tkk_p4d_3cc) [Apigee API Gateway](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_zws_54d_3cc) |
| Managed API | SGA Apigee X Managed API \[sn_apigee_x_sga_apigee_x_managed_api\] | [Managed API](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_bfw_xtj_4bc) [API Deployment](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_f35_vtj_4bc) [Apigee API Gateway](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_zws_54d_3cc) |
| API Consumer | SGA Apigee X API Consumer \[sn_apigee_x_sga_apigee_x_api_consumer\] | [API Consumer](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_wyl_wtj_4bc) |
| API Frontend Backend | SGA Apigee X Frontend Backend \[sn_apigee_x_sga_apigee_x_frontend_backend\] | [API Frontend](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_lrd_wtj_4bc) [API Backend](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_kkr_xtj_4bc) |
| API Product | SGA Apigee X API Product \[sn_apigee_x_sga_apigee_x_api_product\] | [API Product Bundle](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_blq_jn3_h2c) [Key Value](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_ddb_rn3_h2c) |
| API Consumer Subscription | SGA Apigee X API Consumer Subscription \[sn_apigee_x_sga_apigee_x_api_consumer_subscription\] | [API Consumer Subscription](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_mfm_n43_h2c) [Key Value](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_ddb_rn3_h2c) |
| API Consumer Access | SGA Apigee X API Consumer Access \[sn_apigee_x_sga_apigee_x_api_consumer_access\] | [API Consumer Access](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_jll_ym3_h2c) |
| GCP Organization | SGA Apigee X Organization \[sn_apigee_x_sga_apigee_x_organization\] | [Cloud Organizations](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_ecv_wtj_4bc) |
| GCP Folder | SGA Apigee X Folder \[sn_apigee_x_sga_apigee_x_folder\] | [Google Organization Folder](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_fyl_ymd_3cc) |
| GCP Project | SGA Apigee X Project \[sn_apigee_x_sga_apigee_x_project\] | [Google Organization Project](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA#api-sgc-apigee-x-tables__section_tkk_p4d_3cc) |
[Table 1. Data mapping for Apigee X]

{#api-sgc-apigee-x__table_s3s_dns_zxb}

For more information on where data is saved when pulling data from an Apigee X application, see [Target tables for storing API Service Graph Connector for Apigee X data](https://www.servicenow.com/docs/2K8GKM2qeY3Eea9ld_SooA "When you complete setting up the connection, you can configure the integration to periodically pull data from an Apigee X application. The data is saved in tables that extend from the Configuration item [cmdb_ci] classes and other non-CMDB tables.").

You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/MvUnD_GHFcty25xoT_q32Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information.

## Record removal process {#api-sgc-apigee-x__section_oxc_zbf_lgc}

The connector supports soft deletion for CMDB CI classes only, meaning records aren't permanently removed from the system. Instead, any CMDB CI records not discovered during the last scheduled job run are marked as Non-Operational.