--- sourceDocument: Brazil ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Kong Gateway # API Service Graph Connector for Kong Gateway {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of API Service Graph Connector for Kong Gateway The ServiceNow® API Service Graph Connector for Kong Gateway enables you to import API details from Kong Gateway applications directly into your Configuration Management Database (CMDB). This integration supports maintaining a comprehensive inventory of APIs, enhancing visibility, governance, and collaboration across your API estate without requiring direct access to Kong Gateway itself. It is compatible with ServiceNow versions Yokohama, Zurich, and Australia. Show full answer Show less ## Key Features * Imports API data into a normalized data model ensuring consistency across technologies. * Provides the API Insights workspace for centralized analysis and interaction with API data. * Supports integration with Prometheus to import Kong Gateway metrics via plugin mapping. * Utilizes the Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE) to map and sync data into CMDB Configuration Item (CI) classes. * Offers lifecycle management of connectors through the SGC Central view in the CMDB Workspace, including discovery, installation, configuration, monitoring, and debugging. ## Use Cases * Maintain an end-to-end inventory of exposed and backend APIs, identifying published APIs and their users. * Track APIs from customer-facing endpoints to backend services, enabling impact analysis and incident creation when services change or fail. * Address vulnerabilities and security incidents related to API endpoints while supporting compliance requirements. ## Configuration and Data Mapping Configure the connector using the SGC Central view within the CMDB Workspace, simplifying connection setup and management. Optionally, include Prometheus connections for enhanced metrics data integration. Data from Kong Gateway sources is staged and transformed into CMDB CI classes in a defined order using the Robust Transform Engine and persisted via the Identification and Reconciliation Engine. Key data sources include Kong Gateway, Workspaces, Load Balancers, Targets, Services, Routes, Consumers, and Plugins, each mapped to specific CMDB tables representing API components such as Managed APIs, API Backends, API Frontends, API Consumers, and API Policies. IntegrationHub ETL can be used to view and manage data maps for the connector. Use the ServiceNow® API Service Graph Connector for Kong Gateway to import API details from a Kong Gateway application into the Configuration Management Database (CMDB). ## Request apps on the Store {#api-sgc-kong-gateway__id_lz5_rv1_p4b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#api-sgc-kong-gateway__inline-send-to-store} ## Key features {#api-sgc-kong-gateway__section_cff_jgs_2bc} Import data into a normalized data model for consistency across other technologies. The API Insights workspace provides a centralized interface where you can analyze and interact with API data, without needing direct access to Kong Gateway, enhancing visibility, governance, and collaboration across the API estate. To learn more, see [API Insights](https://www.servicenow.com/docs/0FA9VzZDEW5Pz1URWud4zw "The ServiceNow API Insights workspace is an all-in-one application that enables you to track all your APIs. You can also use it to start workflows related to different stages in the application programming interface (API) life cycle."). ## Supported ServiceNow versions {#api-sgc-kong-gateway__section_yds_dww_prb} * Yokohama * Zurich * Australia {#api-sgc-kong-gateway__ul_txy_fhs_2bc} ## Use cases {#api-sgc-kong-gateway__section_gkq_wv3_dxb} You can use the API Service Graph Connector for Kong Gateway to: * Maintain an end-to-end inventory of exposed and backend APIs, identifying what APIs are published, used, and by whom. * Track APIs from customer-facing endpoints to the underlying services, identifying impacted endpoints when services change or fail and creating incidents for reported issues. * Address vulnerabilities and security incidents related to API endpoints, and create compliance requirements. {#api-sgc-kong-gateway__ul_abl_qgj_4bc} ## Configuring a connection for the connector {#api-sgc-kong-gateway__section_cgw_3pf_32c} You can configure a connection for the connector by using the SGC Central view in the CMDB Workspace. The SGC Central view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see [Configure API Service Graph Connector for Kong Gateway using SGC Central](https://www.servicenow.com/docs/ZLZkfoGAE526qp2qNhUj7Q "Set up scheduled import jobs to pull in Kong Gateway data into your Configuration Management Database (CMDB)."). Note: You can also include a Prometheus connection and map it to the Kong Gateway connection during setup for importing Kong Gateway metrics data using the Prometheus plugin. To learn more about the Prometheus plugin, see [Prometheus](https://developer.konghq.com/plugins/prometheus) on the Kong Developer documentation site. ## Data mapping {#api-sgc-kong-gateway__section_j24_gww_prb} Data from the Kong Gateway data sources is mapped and transformed into the CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the CMDB using the Identification and Reconciliation Engine (IRE). When you complete setting up the connection, you can configure the integration to periodically pull data from a Kong Gateway application. The following table lists the data sources in the order they run, the staging tables, and the target tables as CMDB CI and non-CMDB classes for a Kong Gateway application.{#api-sgc-kong-gateway__table_s3s_dns_zxb__entry__3} | Data source | Staging table | Target tables | |-|-|-| | SG-Kong Gateway | SG-Kong Gateway \[sn_kong_integ_sg_kong_gateway\] | [Kong Gateway](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_ecv_wtj_4bc) | | SG-Kong Workspaces | SG-Kong Workspaces \[sn_kong_integ_sg_kong_workspaces\] | [Kong Workspace](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_zws_54d_3cc) | | SG-Kong Load Balancers | SG-Kong Load Balancers \[sn_kong_integ_sg_kong_lbs\] | [Kong Load Balancer](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_fyl_ymd_3cc) | | SG-Kong Targets | SG-Kong Targets \[sn_kong_integ_sg_kong_targets\] | [Kong Target](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_tkk_p4d_3cc) [Key Value](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_vjj_ks5_s2c) | | SG-Kong Services | SG-Kong Services \[sn_kong_integ_sg_kong_services\] | [Managed API](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_bfw_xtj_4bc) [API Backend](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_kkr_xtj_4bc) [Key Value](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_vjj_ks5_s2c) | | SG-Kong Routes | SG-Kong Routes \[sn_kong_integ_sg_kong_routes\] | [API Frontend](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_lrd_wtj_4bc) | | SG-Kong Consumers | SG-Kong Consumers \[sn_kong_integ_sg_kong_consumers\] | [API Consumer](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_wyl_wtj_4bc) | | SG-Kong Plugins | SG-Kong Plugins \[sn_kong_integ_sg_kong_plugins\] | [API Policy](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA#api-sgc-kong-gateway-tables__section_f35_vtj_4bc) | [Table 1. Data mapping for Kong Gateway] {#api-sgc-kong-gateway__table_s3s_dns_zxb} For more information on where data is saved when pulling data from a Kong Gateway application, see [Target tables for storing API Service Graph Connector for Kong Gateway data](https://www.servicenow.com/docs/RvnSXHfmgH5np5WqNt_1kA "When you complete setting up the connection, you can configure the integration to periodically pull data from a Kong Gateway application. The data is saved in tables that extend from the Configuration item [cmdb_ci] classes and other non-CMDB tables."). You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/MvUnD_GHFcty25xoT_q32Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information.