---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Certification templates

# Certification templates {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
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## Summary of Certification templates

Certification templates in ServiceNow define expected attributes, relationships, and reference field values for records to facilitate audits.
These templates specify which records to audit through certification filters and set conditions that define the expected state of those records.
The audit type assigned to a template dictates the available tables and conditions for creating audits.
Administrative control over templates is role-based, with users assignedcertificationadminable to create, modify, and delete templates, while those with thecertificationrole can view template versions.
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## Certification Template Audit Types

When creating a template, ServiceNow assigns an audit type based on the originating application. This audit type determines the permissible tables and condition types within the template. Templates are categorized primarily into three audit types:

* **Compliance:** Audits any set of ServiceNow records, not limited to configuration items (CIs), offering conditions based on record attributes and related lists.
* **Architecture Compliance:** Focuses on tables extending the Configuration Item \[cmdbci\] table, with conditions for CI physical attributes and related lists referencing the template's table.
* **Desired State:** Also targets tables extending Configuration Item \[cmdbci\], allowing conditions on CI attributes, CI relationships (e.g., dependencies like business services on servers), user relationships (reviewers), group relationships (backup groups), and related lists.

## Available Condition Builders

Condition builders vary by audit type and enable precise definition of expected record states in audits:

* **Attribute:** Define conditions on record or CI physical attributes such as memory or disk size.
* **Related List:** Audit records in tables that reference or point to the table defined in the template.
* **CI Relationship:** (Desired State only) Specify relationships between CIs.
* **User Relationship:** (Desired State only) Define users who reviewed log records, limited to a single operator.
* **Group Relationship:** (Desired State only) Define user groups responsible for backing up CIs, also limited to a single operator.

## Certification Template Record List

The default Templates list shows only the active version of each certification template filtered by audit type, simplifying access to current templates. To review all historical versions of templates for an audit type, users can adjust the filter by removing the **Active=true** condition from the list breadcrumbs. This flexibility allows administrators and auditors to track template evolution and maintain comprehensive audit records.  
Certification templates can define attributes, relationships, and reference field values
that indicate what a record is expected to contain.
These values are used to perform audits on ServiceNow records. The
certification filter selected in the template identifies the table and records to audit, and the
template conditions set the expected state for those records. The type of audit you create
determines which tables and template conditions are available.

Users with the certification_admin role can create, update, and delete templates. Users with
the certification role can view template versions.

## Certification template audit types {#c_CertificationTemplates__section_gnn_t2w_mqb}

When you create a template, ServiceNow assigns an Audit type that
determines which tables and conditions are available in the certification template. This value
is based on the application from which the template is created. Each application lists only the
templates with the associated type.

## Available Condition Builders {#c_CertificationTemplates__section_qcf_w2w_mqb}

The available condition builders for each audit type:

* Compliance: Runs audits on any set of ServiceNow records, not only configuration items (CI). This audit type provides the following types of conditions for any ServiceNow table:
  * Attribute: Sets conditions for the attributes of the records.
  * Related List: Runs audits on records in tables that reference the table defined in the template.
  {#c_CertificationTemplates__ul_scf_w2w_mqb}
* Architecture Compliance: Defines the following types of conditions for tables that extend the Configuration Item \[cmdb_ci\] table.
  * Attribute: Sets conditions for physical attributes of CIs, such as memory or disk size.
  * Related List: Runs audits on records in tables that reference the table defined in the template.
  {#c_CertificationTemplates__ul_tcf_w2w_mqb}
* Desired State: Defines the following types of conditions for tables that extend the Configuration Item \[cmdb_ci\] table.
  * Attribute: Sets conditions for physical attributes of CIs, such as memory or disk size.
  * CI relationship: Defines the relationships these CIs have with other CIs. An example of a relationship is a business service, such as Outlook Web Access, that depends on a server.
  * User relationship: Defines the user who reviewed the log records. The only operator available with this condition builder.
  * Group relationship: Defines user groups who backed up this CI. The only operator available with this condition builder.
  * Related List: Runs audits on records in tables that point toward the table defined in the template.
  {#c_CertificationTemplates__ul_ucf_w2w_mqb}
{#c_CertificationTemplates__ul_rcf_w2w_mqb}

## Certification Template Record List {#c_CertificationTemplates__section_sjg_z3y_nqb}

The default Templates list displays only the active version of each template, but you can update the breadcrumbs to display all template versions.

* Default Templates List: The default Templates list displays only the active version of each template, filtered by Audit type.
* All Template Versions: To view all template versions for an audit type, click the arrow before Active=true to remove that condition from the breadcrumbs. ![Breadcrumbs.]()
{#c_CertificationTemplates__ul_zz2_2jy_nqb}