---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure

# Configuring CMDB success advisor {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the configuration tasks to start using the CMDB success advisor.

## Configuration overview {#cmdb-sa-configuring__cf-config-parent-checklist}

1. [Install CMDB success advisor](https://www.servicenow.com/docs/mRnJklc5Mdsq~zOvSnhUsw "You can install the CMDB success advisor application (sn_cmdb_advisor) if you have the admin role. The application installs related ServiceNow applications and plugins if they are not already installed.").

   Set up CMDB success advisor by installing the application.
2. [Assign roles for CMDB success advisor users](https://www.servicenow.com/docs/tkvA_QrvZ~FLifd3R48hSw "Assign roles to control access to features, capabilities, and data in the CMDB success advisor application.").

   Assign roles to control access to features, capabilities, and data in the CMDB success advisor application.
3. Optional: [Manage principal class marking during upgrade](https://www.servicenow.com/docs/9mrxvaFYnT6_mn_zJOgCZg#cmdb-sa-df-upgrade "Make sure that existing Hardware Asset Management (HAM) CI classes are included as principal classes in Data Foundations during upgrade, without requiring manual configuration.").

   Make sure that existing Hardware Asset Management (HAM) CI classes are included as principal classes in Data Foundations during upgrade, without requiring manual configuration.
{#cmdb-sa-configuring__cf-config-parent-tasks-ol}