---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Data Certification Dashboard

# Data Certification Dashboard {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Use the Data Certification Dashboard in CMDB Workspace or in Service Graph Workspace as a central location to manage Data Certification instances and tasks, and to see counts, progress, state, and analytical insights. You can drill down past due
certification tasks to examine and to reassign them, for example, so that they can be completed by an appropriate user.

The Data Certification Dashboard gets populated by Data Certification execution records. For information about the archive rules that control the retention of those records, see 'Retention of Data Certification records' in [Data Certification experience in CMDB Workspace and in Service Graph Workspace](https://www.servicenow.com/docs/_4ZxVu7AYfHgPrrRNdmh~g "Use Data Certification in CMDB Workspace or in Service Graph Workspace to administer Data Certification, create certification policies, manage certification tasks, and view analytics about on-going processes.").

## Role requirements {#data-cert-dashboard-workspace__section_qcq_p3m_tfc}

The user role determines which certification tasks are included in the dashboard, as follows:

* data_manager_user: Minimum role required for access. Provides access to those certification tasks that are assigned to the user, to an assignment group that the user is a member of, or if the user is the manager of the assigned user or of the assignment group.
* data_manager_admin: Provides access to all certification tasks.
{#data-cert-dashboard-workspace__ul_g4k_q3m_tfc}

## Access {#data-cert-dashboard-workspace__section_wpp_v5g_whc}

Navigate to either workspace:

* Navigate to WorkspacesCMDB Workspace. Then, in the Home view, select the Data Certification Dashboard quick link.
* Navigate to WorkspacesService Graph Workspace and in the navigation panel select the Tasks icon. In the Tasks navigation panel select Certification.
{#data-cert-dashboard-workspace__ul_td2_w5g_whc}

## Reviewing certification tasks {#data-cert-dashboard-workspace__section_k4m_tmv_sfc}

The Data Certification Dashboard provides several tabs for you to drill down to certification tasks lists, which can contain tasks requiring review. For information about reviewing (and then certifying or failing), reassigning, or
canceling tasks, see [Review certification tasks](https://www.servicenow.com/docs/3ZWkUT9mObvvCwCzrB1woQ "Review the values of record fields and CI attributes in certification tasks assigned to you, and then certify, edit, or fail the review according to your findings. For managers, tasks of direct reports are included, and for user group managers, tasks of members in the group are also included.").

## Certification tasks {#data-cert-dashboard-workspace__section_tdq_yfs_c3c}

The Certification tasks tab lists all certification tasks from all policy executions from all certification instances, per your user role. For each task you can see details such as progress indicators, overall percent complete, and
a general state such as Not Started and Past Due.

You can filter, sort, or group the list of tasks, or search for specific tasks. Select a task to see its details and to process.

## Certification instances {#data-cert-dashboard-workspace__section_qtt_xh1_sfc}

The Certification instances tab shows counts and other details for certification instances. A certification instance is the collection of certification tasks for a policy execution identified by its unique policy execution number.
For each certification instance, the dashboard shows progress indicators for its associated tasks, such as overall percent complete, and a general state such as Not Started and Past Due. Each certification instance card shows the
total number of associated tasks, and within that total, the number of tasks in a complete, open, and unassigned state.  
You can:

* Switch the type of view by selecting the List or the Cards icon.
* Filter the list of certification instances that appear, by selecting the available filters such as State, Assignment group, or Assigned to filter and then selecting the specific items that you want to filter by.
* Filter the list of certification instances that appear by searching for specific strings in certification policy names.
* Sort the list of certification instances by various attributes such as instance state, percent complete, or policy execution number. Select ascending or descending sort order to apply along with any list filter.
* Select the info icon next to a certification instance name, to show its respective policy execution number. For information about policy execution numbers, see table CMDB Data Management Policy Executions \[cmdb_data_management_policy_execution\] in [Components related to CMDB Data Manager](https://www.servicenow.com/docs/8gkKPj8N1b3adogM45mSYw "The following scheduled jobs, tables, roles, and properties, are related to CMDB Data Manager. Some of those, are installed with CMDB Workspace and Service Graph Workspace.").
{#data-cert-dashboard-workspace__ul_opl_xx3_sfc}

Select a card to see more details about the certification instance, and all the tasks in that instance based on your user role. In the Certification tasks tab you can drill down the certification tasks list to access the tasks
themselves for processing.

Select the Certification records tab to see all the certification records associated with all of the certification tasks in the certification instance. You can filter the certification records by Certified or
Failed to show those records with at least one attribute in the selected state.

## Workload and Aging tasks {#data-cert-dashboard-workspace__section_avv_yh1_sfc}

The Workload and Aging tasks tab contains two tabs showing the distribution of certification tasks workload and past-due tasks.

Workload
:   Shows the distribution of work related to certification tasks, by user groups and by individual users. Select the Groups or the Individuals tab to see the distribution by percentage and by total number of tasks. Select any
    entry in a list to drill down to the certification tasks list which lets you then access the tasks themselves for processing.

Aging
:   Shows bar charts with counts of data certification tasks that are past due. Past due state is determined by the setting of the sn_cmdb_ws.glide.cmdb.data.manager.aging.policy.task.timeframe system
    property (by default, 61--90 and over 90 days old). Select a chart to drill down to the certification tasks list which lets you then access the tasks themselves for processing.

*[\>]: and then