---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Reset a certification task

# Reset a certification task {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reset a certification task to restart the certification process for the task. Reset sets all certification results for the task to 'Review not completed', removes any added comments, and adds the task to the list of tasks
that need review.

## About this task

Resetting a data certification task doesn't affect any field values that were updated during certification.

## Before you begin

The task that you want to reset must have at least one attribute that is already reviewed (certified or failed).

Role required: data_manager_user. For information about configuring user assignments for policy tasks, see [Create a CMDB Data Manager policy](https://www.servicenow.com/docs/Vh0a7mlqb5tcuH~QZasq9Q "Create a CMDB Data Manager policy in CMDB Workspace to automatically process CIs life-cycle events such as deletion. Applying consistent and standard life-cycle policies to CIs helps maintain the health of the CMDB."). User with the data_manager_user role should have access to the task to be able to reset it.

## Procedure

1. Locate the task that you want to reset. Navigate to WorkspacesService Graph Workspace and in the navigation panel select the Tasks icon. In the Tasks navigation panel select Certification and on the Data Certification page, select the Certification tasks tab and then select a certification task.
2. Select Reset on the task page.
3. In the Confirm certification task reset dialog box select Confirm.
{#data-certific-reset-task-wrkspc__steps_ass_p1y_5jc}

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