---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# CMDB Data Manager experience in a workspace

# CMDB Data Manager experience in CMDB Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the CMDB Data Manager in CMDB Workspace to administer policies, CIs life-cycle and attestation tasks, view analytics about on-going CMDB Data Manager processes, and to approve or reject
assigned tasks.
Use [CMDB Workspace](https://www.servicenow.com/docs/4UDeOF7HaPGbX5PDY1l~Rg "The CMDB Workspace is an efficient, central, and modernized way for you to work. Use CMDB Workspace to search and explore the CMDB, examine health and recent activities, and access CMDB dashboards and tools to support tasks in your organization.") landing page and views to administer CMDB Data Manager, to access overall analytic and counts for its policies and tasks, and review your tasks:

* Use the [Governance view in CMDB Workspace](https://www.servicenow.com/docs/V2jYQs_6SoQNRORqmy3q~A "Governance view in CMDB Workspace provides administrators with important information, actions, and links to tools that are used to manage, monitor, and administer data ingestion and other CMDB functions.") to create and track policies, and to manage exclusion lists and retirement definitions.
* Use the Important actions tile on the CMDB Workspace landing page to access data attestation and life cycle approval tasks such as reassignment requests and unassigned overdue tasks. Drill down these task cards to see further details about the tasks.
* Use the My work tile on the CMDB Workspace landing page to access all open tasks, which are assigned to you, or to the group assigned in the Managed by Group attribute
  and which you're a member of. For CMDB administrators, any unassigned tasks are also included for reassignment. Review and process all tasks. Review and process attestation tasks by
  checking the physical existence of IT infrastructure or applications associated with the CIs in the tasks.

* Use the [Governance view in CMDB Workspace](https://www.servicenow.com/docs/V2jYQs_6SoQNRORqmy3q~A "Governance view in CMDB Workspace provides administrators with important information, actions, and links to tools that are used to manage, monitor, and administer data ingestion and other CMDB functions.") to access attestation and non-attestation tasks that are assigned to you or to an assignment group that you belong to in accordance with
  CMDB Data Manager policies. Overdue attestation tasks appear in a separated Overdue tasks list.

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Manage CMDB Data Manager policies in CMDB Workspace:

* [Create a CMDB Data Manager policy](https://www.servicenow.com/docs/Vh0a7mlqb5tcuH~QZasq9Q "Create a CMDB Data Manager policy in CMDB Workspace to automatically process CIs life-cycle events such as deletion. Applying consistent and standard life-cycle policies to CIs helps maintain the health of the CMDB.")
* [Review CMDB Data Manager tasks](https://www.servicenow.com/docs/rNQvrjcwDLLnZIs_5SsLIg "Review Data Manager tasks (such as life-cycle tasks) that are assigned to you, to an assignment group that you belong to, to people you manage, or to members of a group that you are the manager of. All in accordance with CMDB Data Manager policies. During the review, you can approve, cancel, reject, or reassign a task.")
* [Review attestation tasks in CMDB Workspace](https://www.servicenow.com/docs/R7ipu_K3kYX8iGfsfehFJA "Review attestation tasks that are assigned to you or to an assignment group that you belong to in accordance with CMDB Data Manager Attestation policies. Check the physical existence of IT infrastructure or applications associated with CIs in the attestation task and then process those CIs as appropriate.")
* [Manage retirement definitions for CMDB Data Manager](https://www.servicenow.com/docs/Yg8H93P8Y1xKmRnL~hX7gQ#data-manager-manage-ret-def-wrkspc "Use CMDB Workspace to create, delete, edit, or activate retirement definitions in your organization, for a class. Tables that are targeted in CMDB Data Manager life-cycle policies, must be associated with an active retirement definition. Target CIs in Retire policies, are set to match their associated class retirement definitions.")
* [Manage exclusion lists for CMDB Data Manager](https://www.servicenow.com/docs/C95qIz4Od1kldZA0s6Stgg "Create and manage exclusion lists for the various policy types used in CMDB Data Manager, in CMDB Workspace. Policies of the specified type won't target CIs and other records in the exclusion list for that policy type.")
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