---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Set priority for an operational state

# Set priority for an operational state {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
CI Lifecycle Management allows multiple operators or automations to simultaneously
set different operational states for a CI. A CI can have only a single operational state, so
in this case, the cumulative operational state of the CI is set to the one with the highest
priority. It is recommended that you specify a priority for each operational state that you
define so that a cumulative state can be correctly calculated.

## Before you begin

Role required: none

## About this task

## Procedure

1. Navigate to AllConfigurationCI Lifecycle ManagementOperational State Priority.
2. On the Operational State Priority page, click the operational state for which you want to set or update priority.
3. Enter a Priority and click Update.  
   Smaller numbers represent higher priority.

*[\>]: and then