---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Multi Provider Document Services Framework

# Multi Provider Document Services Framework {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable your team to collaborate in real time and add versions, store, copy, delete, restore, and upload documents by integrating document providers with your ServiceNow instance.

## Get started {#mp-document-services-framework-landing__cf-app-landing-get-started}

|-|-|-|
| [Explore Explore Multi Provider Document Services Framework](https://www.servicenow.com/docs/oDlGipV1XjK6~TEnmk~5ag "Add versions, store, copy, delete, restore, and upload documents by integrating document providers with your ServiceNow instance.") | [Activate Activate Multi Provider Document Services Framework](https://www.servicenow.com/docs/zM~qOuvNoYefxHdhf7Z_wA "You can activate the Multi Provider Document Services Framework plugin (com.snc.multiprovider_documents) for Document Services if you have the admin role.") | [Integrate Integrate with Microsoft OneDrive, Google Drive, and Microsoft SharePoint](https://www.servicenow.com/docs/ndBtNXxkD5AW~t~6hYwFqA "Integrate Microsoft OneDrive, Microsoft SharePoint, and Google Drive with Document Services.") |
| [Use Use Multi Provider Document Services Framework](https://www.servicenow.com/docs/Gn4pw4jQVysZm_mKFCQZlg "Create provider details, document actions, provider permissions and configure permission.") | [Reference Reference Multi Provider Document Services Framework](https://www.servicenow.com/docs/GhdJjGyXEyKBsliXHxwKtg) |   |
[ ]

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## Troubleshoot and get help {#mp-document-services-framework-landing__cf-app-landing-get-help}

* Ask or answer questions in the [Platform](https://community.servicenow.com/community/service-automation-platform) community
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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