---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Enable article health score calculation

# Enable article health score calculation {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate article health score calculation so Knowledge Management assesses and displays quality scores for knowledge articles. Enabling this property activates the health score calculation engine, without which health scores aren't computed or displayed for
knowledge articles.

## Before you begin

Enable Article Optimization skill as a prerequisite for health score. For more information see, [Activate the Article Optimization skill](https://www.servicenow.com/docs/kC80OnPdir4RifC0T7~D5Q "Activate the Knowledge Center Article Optimization skill to enable article optimization features for generating knowledge articles in the Knowledge Center.")

Role required: admin

## Procedure

1. Navigate to AllKnowledgeAdministrationProperties.
2. In the Knowledge Center Properties section, select the Enable Article Health Score calculation for Knowledge Management.
3. Select Save.
**Related concepts**   

* [Knowledge Health score](https://www.servicenow.com/docs/iTaMjvbLy1R0spdCjI4bqw "The Knowledge Health Score measures the quality of knowledge articles and your knowledge bases using weighted scan metrics. The score helps you to identify and resolve content gaps that affect discovery and user trust.")

*[\>]: and then