---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Interaction Management reference

# Interaction Management reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn about the components installed with Interaction Management.
* **[Components installed with Interaction Management](https://www.servicenow.com/docs/TkFSeIcSa~_Ba_~UUSMLUw)**   
  Several types of components are installed with activation of the Interaction Logging, Routing, and Queueing plugin, including tables and user roles.