---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Article versioning changes

# Article versioning changes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Article versioning changes

Article versioning in ServiceNow enhances knowledge management by enabling users to create and revise multiple versions of knowledge articles.
This feature introduces new user actions, fields, related lists, and updates to Knowledge forms, lists, modules, and dashboard reports, improving article lifecycle control and visibility.
Show full answer Show less  

## Updated User Actions

* **Checkout:** Authors, knowledge base owners, and users with the knowledgeadmin role can check out a published article to create a new version.
* **Recall:** Users can recall articles under review or scheduled for publishing.
* **Make this current:** Allows selecting a previously published article in the Outdated state to become the current published version.
* **Minor edits:** Configure specific fields to be editable without triggering a new article version by enabling the glide.knowman.versioning.enableminoredits property and specifying fields in glide.knowman.versioning.minoreditfields (e.g., "Valid To" and "Meta").

## Changes to Knowledge List and Form

* **Knowledge list:** Displays multiple article versions with a new Version column and shows the Outdated state in the Workflow column.
* **Knowledge form:** Includes new fields such as Version, Display number (combining article and version numbers), Base Version (original article and version), and Revised By (user who created the version).
* **Article Versions related list:** Lists all versions of an article, with quick access to view specific versions or the article page.

## Changes to Knowledge Modules

* **My Knowledge Articles:** For knowledge users and revisers, includes articles authored or revised by the user.
* **My Flagged:** Tracks revisions made to authored or revised articles.
* Note that customizations to these modules may prevent these changes from appearing.

## Knowledge Management Dashboard and Service Portal Updates

* Dashboard reports now include article versioning data when the Knowledge Management Advanced plugin is active, covering metrics like flagged articles, articles marked not useful, and article usage trends.
* Knowledge search results display article numbers alongside version numbers if the glide.knowman.search.showarticlenumber property is enabled.
* When accessing articles via URL, the version number must be appended to correctly view specific versions.
* The article view page shows a version history with version numbers, update dates, and reviser names, allowing users to navigate between versions.
* Outdated articles display a notification with a link to the latest version to ensure users access the most current content.  
Article versioning introduces new actions that allow knowledge users to create and
revise versions of existing articles. It also introduces new fields and related lists to the
Knowledge form, new columns to the Knowledge list, and updates to Knowledge dashboard reports.

## Updated user actions

As part of creating article versions, users can:

* Check out a published article and create another version by clicking Checkout on the Knowledge form.  
  Note:  
  Only the author, knowledge base owner, and users with the knowledge_admin role can edit an article in the Draft state.
* Recall an article that is being reviewed or scheduled for publish by clicking Recall on the Knowledge form.
* Select a previously published article in the Outdated state and make it the current published version by clicking Make this current in the Knowledge form header.
{#article-versioning-changes__ul_c52_sd2_3y}

Define minor fields so users can make some edits without triggering a new version. First, set the glide.knowman.versioning.enable_minor_edits property to true. Then, in the
glide.knowman.versioning.minor_edit_fields property, specify the fields to define as minor. For example, set Valid To and Meta as fields that can be edited
without creating a new version.

## Changes to the Knowledge list

The article versioning feature adds the following to the Knowledge list:

* The Version column displays the article version number. The Knowledge list displays multiple versions of an article.
* The Workflow column includes the new Outdated state.
{#article-versioning-changes__ul_bnf_qfl_yy}

## Changes to the Knowledge form

The article versioning feature adds the following to the Knowledge form:

* The Version field displays the article version number.
* The Display number field displays a combination of the article number and the version number. For example, KB0010004 v1.02. All references to a knowledge article use this display number.
* The Base Version field displays the knowledge article number and version on which the current article is based.
* The Revised By field displays the name of the user who checked out a published article and created a new version.
* The Article Versions related list displays a list of all versions for an article. From this list,you can:
  * Click the Version to view a specific version of an article.
  * Click the View Article related link to see the article page view.
  {#article-versioning-changes__ul_kkj_gdz_yy}

{#article-versioning-changes__ul_w1p_5fl_yy}  
Note:  
If necessary, configure the form to display the fields and the related list.

## Changes to Knowledge modules

The article versioning feature introduces the following Knowledge module changes:

* My Knowledge Articles
  * For a knowledge user, this module includes records for the articles authored by the user as well as records for each article revised by the user.
  * For a knowledge reviser, this module includes records for the articles published by the user as well as records for each article revised by the user.
  {#article-versioning-changes__ul_fg4_cnt_dz}
* My Flagged
  * For a knowledge user, this module includes records for each revision made to articles authored by the user.
  * For a knowledge reviser, this module includes records for each article revised by the user.
  {#article-versioning-changes__ul_zbx_mnt_dz}

{#article-versioning-changes__ul_ggh_wgt_dz}  
Note:  
Users that have customized these modules do not see these changes.

## Changes to Knowledge Management dashboard reports

The Knowledge Management Overview dashboard reports have been updated to include article versioning-related changes when the Knowledge Management Advanced plugin is activated.

* Articles Flagged in the Last 30 Days
* Articles Marked Not Useful in the Last 30 Days
* Articles Used per Month
* Knowledge use
* Knowledge view
* Knowledge updated in past 30 days
* Knowledge flagged in past 30 days
* Knowledge by Workflow state
* Knowledge created by Author
* Knowledge created in past 30 days
* New Knowledge Articles Created in the Last 30 Days
* Knowledge Ratings for past 30 days
{#article-versioning-changes__ul_npk_1mz_dz}

## Versioning information available in the Knowledge Management Service Portal

Knowledge search results show the article number and the version number for each article.  
Note:  
To display the article version number next to the article number in the search results,
enable the glide.knowman.search.show_article_number property in the
Knowledge Search Properties section of the Knowledge Management Properties page.

If you are accessing an article from the base system or knowledge service portals using
the URL to a KB article, you must also include the article version number in the URL.
For example, to access the KB0000005 knowledge article, instead of using the
https://\<instance name\>/sp?id=kb_article\&sys_id=KB0000005
as the URL, you must use https://\<instance name\>/sp?id=kb_article\&sys_id=KB0000005%20V1.0 to view the article.  
The article view page shows a version history section for articles that have been updated. This section includes the version numbers, date updated, and the name of the author or reviser.

* Click Latest version or the version number and current state to expand the version history section.
* Click the version number to open that particular version of the article.
* When viewing an outdated article, a message informs the user that a newer updated version is available. The message includes a link to the latest version.
{#article-versioning-changes__ul_uvx_qdv_2z}