---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Article versioning

# Article versioning {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Knowledge Management article versioning feature to create and maintain multiple
versions of a knowledge article.

Knowledge contributors can create a new version of a knowledge article from an existing
published version. This existing version can be either the latest published version or an
older outdated version. All changes are stored in the new version of the article and the
information in the existing article remains the same.

If you import published knowledge articles from a ServiceNow instance that does not support
article versioning, you must run the Initialize Versions on Articles fix
script to enable article checkout and editing.  
With the article versioning feature, a knowledge user can:

* Check out a published article and create another version.  
  Note:  
  Only an author (who checks out an article for revision), knowledge base owner, and user with knowledge_admin role can edit an article in the draft state.
* Select a previously published (outdated) version of an article and make it current.
* Recall an article that is being reviewed or scheduled for publication.
* Retire the latest published version of an article.

{#article-versioning__ul_gwm_dhg_gy}  
Note:  
Only an author (who checks out an article for revision), knowledge base owner, and user with knowledge_admin role can edit an article in the draft state.

To track the different revisions, the article versioning feature introduces version numbering. For more information, see [Knowledge article version numbers](https://www.servicenow.com/docs/Jq11PopIRoiXpNNtRuhEOA "Knowledge article version numbers follow a specific pattern. Increments to the version number depend on the revision type.")

With the article versioning feature, the knowledge article number also includes the version number. All references to knowledge articles use this number format. For example, KB0010003 v2.0. To access all the versions of knowledge
article, navigate to AllKnowledgeArticlesAll and open article with multiple versions. In the Related list, you can access all the
versions.

Define minor fields so users can make some edits without triggering a new version. First, set the glide.knowman.versioning.enable_minor_edits property to true. Then, in the
glide.knowman.versioning.minor_edit_fields property, specify the fields to define as minor. For example, set Valid To and Meta as fields that can be edited
without creating a new version.

## Activation information {#article-versioning__section_a3g_gtf_3mb}

The article versioning feature requires the Knowledge Management Advanced plugin
(com.snc.knowledge_advanced) to be activated and the
glide.knowman.versioning.enabled property to be set to true (default
value). For more information, see [Activate the Knowledge Management Advanced plugin](https://www.servicenow.com/docs/5N80Ri3iFeljtUtjTfIybw "Activate the Knowledge Management Advanced plugin (com.snc.knowledge_advanced) to enable advanced features for Knowledge Management.") and [Article versioning properties](https://www.servicenow.com/docs/dOG2gE5jKqdnUKB2HL6Ogg#article-versioning-properties "The knowledge administrator can set knowledge properties that enable users to edit specific fields on published articles without creating new versions.").
**Related concepts**   

* [Use article versioning](https://www.servicenow.com/docs/qRCAiovDzZ0z~DUlMJJhmw "Use article versioning to create and maintain multiple versions of a knowledge article.")  
**Related topics**   

* [Knowledge Management FAQ](https://community.servicenow.com/community?id=community_article&sys_id=637ffc92db519490d82ffb24399619f3)

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