Configure Knowledge Management - Add-in for Microsoft Word

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure the Knowledge Management - Add-in for Microsoft Word to author and access knowledge articles in Microsoft Word.

    Before you begin

    Complete the following tasks to use the Knowledge Management - Add-in for Microsoft Word.

    Procedure

    1. Activate Knowledge Management - Add-in for Microsoft Word.
    2. Deploy Knowledge Management - Add-in for Microsoft Word.
    3. Configure the security for Knowledge Management add-in for Microsoft Word.
    4. Optional: Enable downloading of the source Microsoft Word document for a knowledge article.