---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Formatting options for knowledge articles

# Formatting options for knowledge articles {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can apply formatting to a knowledge article using the HTML editor.  
You can use the options on the HTML toolbar to apply the following formatting in knowledge article text:

* Change the font or font size of knowledge articles.
* Format text as bold, italicized, underlined, or strikethrough.
* Change the text color and text background color.
* Create bulleted and numbered lists.
* Change paragraph indentation.
* Apply styles to text.
* Auto-format content copied from Microsoft Word to match the format of the article.
* Create collapsible sections in an article to show or hide the content.
* Insert bookmarks to the article content that can link to specific parts of the text with an ID.
* Identify and resolve accessibility related issues in a knowledge article using the Accessibility checker in the toolbar.
{#format-article-html-editor__ul_hxl_yvw_1mb}

For more information, see [Formatting icons for HTML fields](https://www.servicenow.com/docs/access?context=r_Formatting&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).