---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Set knowledge notification preferences

# Set knowledge notification preferences {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set notification preferences for knowledge bases and knowledge articles.

## Before you begin

Role required: knowledge

## About this task

Users can set notification preferences from the Knowledge menu or from the Knowledge Management Service Portal.

## Procedure

1. Navigate to the Notification Settings page.

   | Location | Description |
   | From the Knowledge application | Click the Notification Settings module. |
   | From the Knowledge Management Service Portal | Click the user name in the portal header and then click Notification Settings. |
   |-|-|

   {#set-subscription-notifications__choicetable_jx3_rxw_jz}
2. Click the Notification Preferences tab.
3. Click Knowledge Base and enable or disable the knowledge base notification options.
4. Click Knowledge Articles and enable or disable the knowledge article notification options.
{#set-subscription-notifications__steps_qxl_zft_3z}