---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Live Connect

# Live Connect {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Live Connect provides read-only SQL access to your ServiceNow tables. You can write queries, build reports, and analyze data in your existing tools while your security controls continue to apply.

Live Connect queries data in place. Because external tools read directly from your instance, there is no data synchronization to schedule and no risk of reporting on a stale copy.

The Live Connect plugin (SQL API) uses ServiceNow web services support to provide a query-only interface. By default, the plugin supports only SELECT statements against authorized tables. It permits a limited set of additional SQL commands so that
you can compose more complex queries and retrieve only the data you need.

External applications connect through ODBC and JDBC drivers. Any SQL-compatible reporting or analytics tool that can use those drivers can query authorized tables.

## What you need {#live-connect__section_live_connect_requirements}

To use Live Connect, your instance must run RaptorDB Professional, and the Live Connect plugin must be installed. Access is configured per user account, and the tables a query can reach are governed by the access controls already in place on your instance.

## Where to go next {#live-connect__section_live_connect_next}

For configuration and query syntax, see [Access your ServiceNow data using Live Connect](https://www.servicenow.com/docs/access?context=accessing-your-servicenow-data-using-sql-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US).