---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View log messages

# View Hermes Messaging Service log messages {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Review Hermes event details by viewing log messages.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem LogAll.  
   The Log \[syslog\] table displays all system log messages.
2. View logs only related to Hermes by adding a filter.
   1. Select the filter icon (![Filter icon.]()).
   2. Set a condition with a field, operator, and search string.  
      For example, \[Source\] \[contains\] \[Hermes\].
   3. Select Run.
   {#view-hermes-log-messages__substeps_th2_vkl_3xb}

## Result

The Log \[syslog\] table displays only the Hermes Messaging Service log messages.
**Related concepts**   

* [Managing Hermes settings](https://www.servicenow.com/docs/l7d9XridCjY8fm4hmzoRhw "View, modify, and manage configuration properties that control the behavior of Hermes Messaging Service. You can update property values, manage background job states, or adjust settings where automated detection is unavailable.")
* [Monitoring data usage in Hermes](https://www.servicenow.com/docs/bjN0RBbSVvgA7kuNTeLuTw "Monitor the amount of data produced to and consumed from the Hermes cluster over time. Use the Hermes Usage Dashboard to track data inflow and outflow by topic, application, and time period.")
* [Tracking message usage in Hermes](https://www.servicenow.com/docs/mv9Cqu6mD~J~9k6qn~ORqw "Message usage through the Hermes Messaging Service is tracked for monitoring and management purposes through the Kafka topic name.")
* [Cloning with Hermes Messaging Service enabled](https://www.servicenow.com/docs/LV9c6s0JNUi4fm2phvz2ag "To clone your database from one instance to another successfully with Hermes enabled, you must ensure that certain Hermes tables are preserved and excluded. The list of tables in the preserve list should match those in the exclude list and vice versa.")  
**Related tasks**   

* [Check the status of and connection to the Hermes Kafka cluster](https://www.servicenow.com/docs/c_jee1tuemDR5bCkb4YFTQ "Check the status of and test the connection to the Hermes Kafka cluster by sending and receiving test messages.")

*[\>]: and then