---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configuring Notify

# Configuring Notify {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure and use Notify application with the third-party applications in
your environment to resolve the incidents.
* **[Activate Notify](https://www.servicenow.com/docs/MBvfBAkK_JdaXCzSPavguQ)**   
  You can activate the Notify (com.snc.notify) plugin if you are an administrator. This plugin includes demo data and activates related plugins if they are not already active.
* **[Configure Notify with Twilio](https://www.servicenow.com/docs/u0xDsiH4VnFmx9W_3c23Gg)**   
  Configure Notify to use the Twilio telephony service.
* **[Configure Notify Zoom connector in Notify](https://www.servicenow.com/docs/a0XFeky1yzJ9sbdTIV0KVQ)**   
  Configure Notify to receive the event information from Zoom. An event is usually any action that is related to a meeting.
* **[Configure a provider in Notify](https://www.servicenow.com/docs/ljAIxU7alKzsOPdGCkXGrA)**   
  Configure a conference provider or a phone number to be used as choices for initiating a conference call. For sending SMS, configure preferences for phone numbers.
* **[Configure SMS opt-out preferences](https://www.servicenow.com/docs/Pn5c9aKjGVkLzDIfAXlf5g)**   
  Allow recipients to opt out of receiving text messages.
* **[Configure Notify Cisco Webex Connector](https://www.servicenow.com/docs/bFUd5alXNG33dh4bXUvNWw)**   
  Configure the Notify Cisco Webex Connector in your environment to be able to use Cisco Webex application for making conference calls.