---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create a Cisco Webex app

# Create a Cisco Webex app {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an app in Cisco portal to make outbound calls from an incident using Webex.

## Before you begin

Role required: Cisco admin

## Procedure

1. Log in to Cisco admin portal.
2. Navigate to Start Building AppsStart Building AppsCreate a New AppCreate an Integration.
3. On the form, fill the details for the integration app.
   1. Will this integration use a mobile SDK: Select No.
   2. Integration name: Option to provide the name for the Notify with Cisco Webex app.
   3. Icon: Option to choose an icon for the app.  
      Select upload to select an icon for the Cisco Webex app.
   4. Description: A brief description of the app.
   5. Redirect URI(s): URL of your ServiceNow instance.  
      The URL should be of the format: "http://\<instance_url\>/oauth_redirect.do" where \<instance_url\> is your instance URL.
   6. Scopes: Option to select the scopes that are required for conference calls.  
      Select meeting:admin_participants_read, meeting:admin_schedule_read, meeting:admin_schedule_write, and spark:all.
   7. Select Add Integration.  
      The app is successfully created. Save the Client ID and Client Secret by clicking on the Copy button in a notepad.

      You must update the Client ID and Client Secret values in your ServiceNow instance.
   {#create-cisco-webex-app__substeps_zc2_krl_1rb}
{#create-cisco-webex-app__steps_bbd_ljb_w5b}

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