---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Exploring Notify

# Exploring Notify {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use and integrate Notify with the third-party service providers as a
communication channel to meet with the stakeholders to resolve the incidents.
* **[Notify Twilio Direct driver](https://www.servicenow.com/docs/Z9jiMqgZm3vi2xHLY4PJ2w)**   
  The Notify-Twilio integration with the Notify-Twilio Direct driver provides APIs and workflow activities for applications to handle various notification features.
* **[Notify Zoom connector](https://www.servicenow.com/docs/d1NvPFTaA24ubxnqvOQ3hg)**   
  The Notify Zoom Connector expands the Notify communication channel by managing and initiating a Zoom meeting directly from any task record such as an incident or a change.
* **[Notify voice and SMS capabilities](https://www.servicenow.com/docs/OPHMwo7fq5DvNJmZtfi5_Q)**   
  Notify provides support for SMS and voice channels for communicating internally with team members and externally with customers and contractors.
* **[Notify Cisco Webex Connector](https://www.servicenow.com/docs/Sk7ZAf~6COCjEbwInACALg)**   
  Notify Cisco Webex Connector enables you to manage and initiate a Webex meeting directly from an incident.

