Activate the Now Assist CMDB MCP server

  • Release version: Australia
  • Updated May 4, 2026
  • 1 minute to read

    • Enable Al agents and other clients to securely access data and perform actions using the Model Context Protocol (MCP).

    Before you begin

    Role required:
    • CMDB Search MCP endpoint: role sn_cmdb_user
    • Create CI MCP endpoint: sn_cmdb_editor
    • Get_SimilarCI_Classes for creation MCP endpoint: sn_cmdb_user

    About this task

    The MCP server supports the Claude Desktop and Moveworks MCP clients. The CMDB Search, Create CI, and Get_SimilarCI_Classes for creation agents are supported.

    Supported tools:
    • CMDB Search: Searches the CMDB for Cls based on the user utterance.
    • Get_SimilarCI_Classes for creation: Finds Cl classes that match a specified name or keyword. Use this tool before creating a Cl to identify the correct technical class name and its required attributes. The description will be used by MCP clients to determine when to call this tool.
    • Create CI: Creates a new CI for a specified Cl class with the provided attributes. Before using this tool, use Get_SimilarCI_Classes for creation to confirm the correct class name and required fields.

    Procedure

    1. Navigate to All > Admin Center > MCP Server Console.
    2. On the Servers page of the Configuration console, select the Now Assist CMDB MCP Server card and then select Activate.
    3. To control access to the server, set up OAuth credentials using the Inbound Integrations feature as described in Inbound integrations.

      See client documentation for configuration and use instructions.