---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Generate article with multi-language

# Generate a Knowledge article using multi-language support {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
ServiceNow Otto in Knowledge Management provides multi-language support for Knowledge article generation. As an agent, generate articles from incidents, cases, and other task types in languages other than English using a language selector configured by the admin.

## Before you begin

Languages available in the language selector are determined by:

* The language package installed for the Knowledge Base
* The language preference selected by the admin in the knowledge settings
{#Now-Assist-generate-article-using-multilanguage-support__ul_owc_fy1_ddc}

Role required: author or agent

## Procedure

1. Navigate to AllKnowledgeArticlesAll.
2. Open a case or an incident assigned to you that is documented in a language other than English.
3. Select Create Knowledge.  
4. In the Use AI to draft this article? modal, select Yes, draft with Otto.
5. In the Select Options modal, select the Knowledge base and the Article language to use for the article.
6. Select Continue.  
   The Knowledge article is generated in the selected language.

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