---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Password Reset extension script categories

# Password Reset extension script
categories {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can use a custom extension script to extend Password Reset functionality for credential
store, verification, or identification types.  
Note:  
To use a script include as an extension script, you must set it to Active status.

## Password Reset extension script
categories {#pw-reset-extension-script__section_cxv_lzy_f1b}

Extension scripts must specify a category that indicates which script include is being
extended, for example, `category:
'password_reset.extension.enrollment_check'`. The ServiceNow platform installs several
scripts in each category. A script in the Enrollment check category
can perform the enrollment check for a verification. Detailed information on each extension
script appears in [Password Reset extension scripts](https://www.servicenow.com/docs/gURyy~SYFu2DCKCH8V0D4w "Extension scripts allow you to extend Password Reset functionality in credential store, verification, or identification types.").
{#pw-reset-extension-script__table_pks_qys_cq__entry__2}

| Extension script category | Description |
|-|-|
| Enrollment check | Defines how to check that a user is enrolled in the Password Reset process. Scripts of this category are available in the Enrollment check field when you define a verification type (Password Reset Verification Type form). |
| Enrollment form processor | Defines how an enrollment form is processed (if automatic enrollment is not configured). Scripts of this category are available in the Enrollment form processor field when you define a verification type (Password Reset Verification Type form). |
| Identification form processor | Defines how a user identification is processed. Scripts of this category are available in the Identification processor field when you define a verification type (Password Reset Identification Type form). |
| Password generator | Defines how to generate a password. Scripts of this category are available in the Auto generate password field when you configure a credential store (Password Reset Credential Store Type form). |
| Post reset script | Executes at the end of a Password Reset process. Scripts of this category are available in the Post reset script field when you configure a process (Password Reset Process form). |
| User account lookup | Defines how to look up a user account. Scripts of this category are available in the User account lookup field when you configure a credential store (Password Reset Credential Store form). |
| Verification form processor | Defines how a verification form is processed. Scripts of this category are available in the Verification processor field when you define a verification type (Password Reset Verification Type form). |
[ ]

{#pw-reset-extension-script__table_pks_qys_cq}
**Related concepts**   

* [Password Reset extension scripts](https://www.servicenow.com/docs/gURyy~SYFu2DCKCH8V0D4w "Extension scripts allow you to extend Password Reset functionality in credential store, verification, or identification types.")