---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Enable the Password Reset Windows Application to set the display language for the session

# Enable the Password Reset Windows Application to set the display language for the session {#win-display-language-password-reset__title-pwrwinapp-display-lang}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
When the Password Reset Windows Application starts, the application passes the Windows language code to the instance. The instance then dynamically sets the language for the guest user session.{#win-display-language-password-reset__shortdesc-pwrwinapp-display-lang}

## Before you begin

Role required: password_reset_admin

## Procedure

1. On the Windows computer: Set the Welcome screen display language property to the preferred language.
2. On the instance:
   1. Activate the plugin for the preferred language.
   2. Ensure that no record in the \[sys_user_preference\] table specifies a particular user.language for guest user.  
      You clear the setting for a guest user to enable the instance to dynamically set the language during the session.
   {#win-display-language-password-reset__substeps_ulf_cyd_rdb}