---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Legacy flexible checkout and delivery forms

# Legacy flexible checkout and delivery forms {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
ServiceNow includes several
options that provide administrators some control over content in service catalog template-driven
forms.

Some service catalog forms, such as the checkout form, are generated from templates, instead of
being data-driven like other forms in the system, such as the Incident form.

Template-driven forms provide enhanced look-and-feel over standard data-driven forms, but they
provide more limited control over the form content.  
Note:  
It is recommended that you use cart layout records to configure cart layouts. Using cart
layout records lets you configure the service catalog cart without writing and maintaining
scripts.
* **[Modifications in the delivery screen](https://www.servicenow.com/docs/y7cY560lpOJOer_Y0MwEww#c_ModifyTheDeliveryScreen)**   
  In the final checkout step, a summary screen provides a list of all items and services ordered.
* **[Modifications in the checkout form](https://www.servicenow.com/docs/zJnOCCe2K59Prn1FyD6YYA#c_ModifyTheCheckoutForm)**   
  You can modify the checkout form to use an alternate description field or to add request item number for each line.