---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# AI Authoring for Catalog Builder reference

# AI Authoring for Catalog Builder reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about configuration properties, roles, and more.
* **[Things to know while creating items using AI](https://www.servicenow.com/docs/ocmYE99yI8ySKuXaQtC_Fg)**   
  Use AI-assisted authoring to create catalog items in Catalog Builder, letting you describe what you need in plain language instead of manually configuring each field or record.
* **[Suggestions to describe catalog items](https://www.servicenow.com/docs/rwpU_WAiqHEexNqfVI1JLw)**   
  AI uses the description that you write to generate a catalog item for you. If you're using AI for creating a catalog item, use these suggestions to describe your catalog item.
* **[Catalog item standards for catalog item generation](https://www.servicenow.com/docs/AhXbQUuihklAuUIgLuhJxQ)**   
  The Catalog Item Standards knowledge base contains a knowledge base article. This article called Catalog Best Practices, has best practices that help AI provide guidance during catalog item creation in Catalog Builder.
* **[Catalog item generation](https://www.servicenow.com/docs/g5iugOlVYf2jn3kQoPEY_w)**   
  Use the Catalog item generation skill to create catalog items of your choice using AI.
* **[Refine content](https://www.servicenow.com/docs/Gg_joz6ClQbRSBluVL4aFw)**   
  Use the refine content skill to shorten, elaborate, rephrase, or generate content in the fields by using AI.
* **[Standard Ticket Page Summarization](https://www.servicenow.com/docs/c9PJBrwUGL36mwZUs7XpsA)**   
  The Standard Ticket Page Summarization skill allows you to display summaries generated by ServiceNow Otto, providing overviews of recent activities and ticket details.
* **[Catalog item form slot-fill](https://www.servicenow.com/docs/eLaqoN6R2Xu1vJdUeLj9Sg)**   
  With the catalog item form slot-fill skill, generative AI can automatically complete catalog item forms based on what users search for.