---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Types of catalog items

# Types of catalog items {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Service Catalog offers a few
types of catalog items.
The basic Service Catalog item types
include:

* Record producers: giving alternative ways of adding information such as Incidents via the service catalog.
* Order guides: to group multiple catalog items in one request.
* Content Items: catalog items which provide information instead of goods or services.
* Standard catalog items
{#r_ExtendedCatalogItemFunctions__ul_uvt_nhh_c1b}
* **[Record Producer](https://www.servicenow.com/docs/eXsKa95oN3_RVE0MoCxHhg)**   
  A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog.
* **[Order guides](https://www.servicenow.com/docs/1D1IkTKKOryFDl~LP2D8Og)**   
  Order guide submits a single service catalog request that generates several items.
* **[Define a content item](https://www.servicenow.com/docs/aSQ1~oUQ4TcH74ULGzPl0w)**   
  A content item is a service catalog item that provides information instead of goods or services.
* **[Configure a default width for Service Catalog variables](https://www.servicenow.com/docs/nCEyQahcceJIL4WgBp_0bg)**   
  Configure the default width for variables on a catalog item page to specify what percentage of the screen size that it can span.
* **[Define a regular expression for a variable](https://www.servicenow.com/docs/ZpsHYHdNCtp_FVdSYABxWA)**   
  Define a regular expression (regex) to validate a variable value.
* **[Pass variables between tasks](https://www.servicenow.com/docs/BAkM5Au91_7xIrZLx3gpHQ)**   
  Pass variables from one step of the fulfillment process to another.
* **[Create or edit a catalog item](https://www.servicenow.com/docs/mZy9STdXbKhnkkDYlqGa6w#t_DefineACatalogItem)**   
  Define individual catalog items using Service Catalog. You can create, edit, and copy catalog items.
* **[Add a catalog item](https://www.servicenow.com/docs/EDnwxQKmNAtl08xUOXdNLQ)**   
  Service Catalog enables you to add a catalog item to multiple catalogs and categories.
* **[Service Catalog customization](https://www.servicenow.com/docs/_SzrlzkIpq1MLBafVBmIAQ)**   
  Service Catalog enables you to customize the catalog in various ways.