---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure Service Catalog status screens

# Configure Service Catalog status
screens {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can configure shopping cart status screens for desktop and Classic Mobile
orders.

## Configure desktop order status screen {#ariaid-title2}

Using Service Catalog,
customize the order status screen that is displayed on desktops.

### Before you begin

Role required: admin, catalog_admin

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
2. Open the Order Status Screen record.
3. You can add/remove components, columns, buttons, and rename labels.  
   See [Configure cart layout](https://www.servicenow.com/docs/QlL~Ym32XfSkU5cyR9RTGQ#t_ConfigureCartLayout "Configure cart layout records to define functionality for widgets or screens in the shopping cart.").
4. Click Update.  
   Figure 1. Order status screen on a desktop

## Configure Classic Mobile order status screen {#ariaid-title3}

Using Service Catalog,
customize the order status screen that is displayed on Classic Mobile devices.

### Before you begin

Role required: admin, catalog_admin

### About this task

You cannot modify widget macros or button labels on Classic Mobile devices.

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
2. Open the Order Status Screen (Classic Mobile) record.
3. You can add/remove components and buttons.
4. Click Update.  
   Figure 2. Order status screen on Classic Mobile

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