---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure dynamic categories

# Configure dynamic categories {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Dynamic categories let you organize and display commonly requested items and knowledge articles. Dynamic categories appear on the right side of the service catalog homepage by default.

## Before you begin

Role required: admin

## About this task

Use dynamic categories to provide users with an access option that automatically
adjusts to changing request trends.

To configure dynamic catalog categories:

## Procedure

1. Navigate to AllService CatalogCatalog DefinitionMaintain Dynamic Categories.
2. Select New or open an existing dynamic category.
3. Fill in the fields on the Dynamic category form, as appropriate.  
   The Dynamic category form contains many of the same fields as the Category form. Additional fields are:{#t_ConfigureDynamicCategories__table_vkz_3wr_qq__entry__2}

   | Field | Description |
   |-|-|
   | Type | The kind of items to display. Can be Requested items or KB Articles |
   | Search how long? | For catalog items only, the period during which to search for the most common requests. For example, enter 7 00:00:00 to display the most commonly requested items in the previous seven days. |
   | Number of Entries | The number of items to display in the dynamic category. |
   [Table 1. Name of form]

   {#t_ConfigureDynamicCategories__table_vkz_3wr_qq}
4. Use this example of a step with additional info.  
   The results displayed are limited to those items or knowledge articles available in the currently viewed catalog.
**Related tasks**   

* [Create a category](https://www.servicenow.com/docs/cLDM11g00jFoB~8IX0j4_A "Administrators and catalog administrators can create or edit a category.")

*[\>]: and then