Record removal process in Service Graph Connector for AWS

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The Service Graph Connector for AWS uses the optimized deletion approach to manage removal of records.

    Record removal is the process of handling data that is no longer needed. For any discovered resources deleted later after pulling data, the Service Graph Connector for AWS automatically updates the Install Status field of the associated CMDB CI classes to indicate any retired or deleted records.

    Deletion of records in Service Graph Connector for AWS involves marking the install status of a record as retired rather than permanently deleting it from the system. The record remains in the database, making it possible to reference or restore it later. Deletion for Service Graph Connector for AWS relies on the Source [sys_object_source table], which can become inefficient with large datasets.

    To enhance the deletion process, you can enable the optimized deletion method that leverages the SG-AWS Extension Attributes [sn_aws_extension_attributes] table. This table is regularly purged of obsolete records, improving performance and efficiency. The process still marks the install status of a record as retired but the streamlined data structure reduces overhead, ensuring quicker processing and better system performance. See Enable optimized deletion of retired CIs in AWS.

    Optimized deletion is enabled for all tables in the Service Graph Connector for AWS, except for the following tables:
    • Hardware Type [cmdb_ci_compute_template]
    • Availability Zone [cmdb_ci_availability_zone]
    • AWS Datacenter [cmdb_ci_aws_datacenter]
    • Running Process [cmdb_running_process]
    • TCP Connections [cmdb_tcp]
    • Application [cmdb_ci_appl]