--- sourceDocument: Brazil ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # GCP # Service Graph Connector for GCP {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Service Graph Connector for GCP The Service Graph Connector for Google Cloud Platform (GCP) enables ServiceNow customers to ingest Configuration Management Database (CMDB) data from their GCP projects using REST APIs. This connector provides real-time visibility into cloud resource identities, relationships, and state without requiring MID Servers, agents, or individual scanning. It supports scalable data ingestion to maintain up-to-date CMDB records. Show full answer Show less ## Key Features * **Streamlined Onboarding:** Quick setup requiring only necessary credentials, no MID Server deployment needed. * **End-to-End Data Coverage:** Comprehensive resource data is ingested, eliminating the need for agents or scans. * **Performance at Scale:** Designed to handle large volumes of data efficiently. * **Supported Versions:** Compatible with GCP versions last tested on February 26, 2026, and ServiceNow releases Yokohama, Zurich, and Australia. * **BYOL and BYOS Support:** Supports bringing your own licenses or subscriptions for Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) services on GCP. Licensing data is populated into the CMDB's Key Value \[cmdbkeyvalue\] table. * **Centralized Connection Management:** Configuration and lifecycle management of the connector are performed through the SGC Central view within the Service Graph Workspace or CMDB Workspace, which offers discovery, installation, monitoring, and debugging capabilities. * **CMDB Integrations Dashboard:** Provides a unified dashboard to monitor integration status, processing results, and errors with filtering options by integration, time, or run. ## Key Outcomes * Enables continuous synchronization of GCP resource data into your ServiceNow CMDB for accurate and current cloud infrastructure insights. * Improves operational visibility by mapping cloud resources, their relationships, and licensing information effectively. * Facilitates efficient integration lifecycle management via centralized tools, reducing configuration errors and complexity. * Supports compliance and license tracking through automated population of licensing types for cloud images. * Optimizes IT service management by maintaining reliable CMDB data that reflects the dynamic nature of cloud environments. ## Practical Guidance for ServiceNow Customers After installing or upgrading the connector, ensure you synchronize new data sources via the Advanced Setup section in the guided setup, or preferably use the SGC Central view for configuration to avoid deprecated methods. Use the CMDB Integrations Dashboard to track data ingestion status and troubleshoot any issues promptly. Leverage BYOL/BYOS features to maintain accurate licensing data for your cloud images in the CMDB. Use the Service Graph Connector for GCP to ingest CMDB data from a Google Cloud Platform (GCP) project using the REST APIs. ## Request apps on the Store {#sgc-cmdb-integration-gcp__id_lz5_rv1_p4b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sgc-cmdb-integration-gcp__inline-send-to-store} ## Key features {#sgc-cmdb-integration-gcp__section_mgf_r4s_2bc} * Get started quickly with a streamlined onboarding process. * Use only the credentials you need. * No MID Server required. * Get end-to-end data coverage. * No agents or individual scanning needed. * Performant at scale. {#sgc-cmdb-integration-gcp__ul_lv4_jgs_2bc} ## Supported versions {#sgc-cmdb-integration-gcp__section_yds_dww_prb} {#sgc-cmdb-integration-gcp__table_oyh_yfs_2bc__entry__2} | GCP | ServiceNow | |-|-| | Last tested on February 26, 2026 | * Yokohama * Zurich * Australia {#sgc-cmdb-integration-gcp__ul_tg3_dly_m3c} | [Table 1. Versions] {#sgc-cmdb-integration-gcp__table_oyh_yfs_2bc} ## Use cases {#sgc-cmdb-integration-gcp__section_gkq_wv3_dxb} You can use the Service Graph Connector for GCP to get visibility into cloud resource identities, relationships, and state in real-time. ## Important information for upgrading Service Graph Connector for GCP {#sgc-cmdb-integration-gcp__section_uh4_jjt_zzb} After you've installed the latest version of the Service Graph Connector for GCP, you must synchronize the newly added data sources. Use the Advanced Setup section in the guided setup to synchronize data sources. For more information, see [Configure Service Graph Connector for GCP](https://www.servicenow.com/docs/MOdoI9pTu_N6_DmLSmzoKw "Set up scheduled import jobs to pull in data from a GCP project into your CMDB."). ## Configuring a connection for the connector {#sgc-cmdb-integration-gcp__section_cgw_3pf_32c} You can configure a connection for the connector by using the SGC Central view in the Service Graph Workspace or CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see [Configure Service Graph Connector for GCP using SGC Central](https://www.servicenow.com/docs/oMJhNwyIgfJBB~HbOPpcgw "Use the playbook available with the SGC Central application to set up the Service Graph Connector for GCP for pulling in GCP project data into the CMDB."). Important: Unless there are configuration issues, use the SGC Central view in the Service Graph Workspace or CMDB Workspace to configure the connection for the connector, as the guided setup method is planned for deprecation. ## CMDB integrations dashboard {#sgc-cmdb-integration-gcp__section_anq_fww_prb} The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring GCP integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://www.servicenow.com/docs/6UR2b9oa6teU8Ntvkupjzg#integration-commons-for-cmdb__section_fxg_lh4_blb). ## BYOL and BYOS support {#sgc-cmdb-integration-gcp__section_x14_3r2_bzb} Bringing your own licenses (BYOL) or bringing your own subscriptions (BYOS) is the process of bringing previously purchased on-premises licenses or subscriptions to Google Cloud. The connector supports the BYOL and BYOS of the Image CIs for the Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) services on Google Cloud. The connector populates the Key Value \[cmdb_key_value\] table with the licensing information. Depending on the platform usage, the key is set to either `Windows_OS_License_Type_automatic` or `Linux_OS_License_Type_automatic`, and the key value is set to either `BYOL` or `BYOS`. **Related concepts** * [Service Graph Connectors](https://www.servicenow.com/docs/fk0ID7vBvYSz3Nsp9W_hnA "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.") * [Handling import failures for large GCP resources](https://www.servicenow.com/docs/07AiUAeJKA81AQQLKsvmNw "Manage the data source failure when importing resources from GCP.") * [Deep discovery for Service Graph Connector for GCP](https://www.servicenow.com/docs/rRLxEc98UkCrRWQ8JfK_qw "The SG-GCP Execute Patch Job and SG-GCP Get Patch Job scheduled import jobs enable deep discovery by running patch jobs at the GCP project level.") * [Life cycle management of records in Service Graph Connector for GCP](https://www.servicenow.com/docs/56E9NNGrnHmyPFRFBTUppQ "Life cycle management in the in the Service Graph Connector for GCP monitors and updates the statuses of GCP resources throughout their entire life cycle, from creation to deletion.") **Related reference** * [Data mapping for Service Graph Connector for GCP](https://www.servicenow.com/docs/iFjuJHxamZhUmj8KC32ifA "Data from the GCP data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).") * [CMDB classes targeted in Service Graph Connector for GCP](https://www.servicenow.com/docs/Ro1r1YN_bVOKSpSnFE5orw "When you complete setting up the connection, you can configure the integration to periodically pull data from a GCP project. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.") * [GCP discovery solutions comparison](https://www.servicenow.com/docs/Wz7fws8bYqa8~3iS3QVDHA "ITOM Visibility applications discover a variety of Google Cloud Platform (GCP) resources and populate the relevant configuration item (CI) classes in the Configuration Management Database (CMDB) with their attributes.")