---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Air gap configuration in low-secure server

# Configure air gap solution for Service Graph Connector for SolarWinds in a low-secure server {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the air gap solution for the Service Graph Connector for SolarWinds in your low-secure server after you finish the configuration in your high-secure server.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllService Graph ConnectorsSolarWindsSetupAdd Multiple InstancesAdd Another Connection.
2. Download the SgSolarWindsLowSecureSetup.ps1 PowerShell script from the link provided in the Add Another Connection section. {#sgc-cmdb-solarwinds-airgap-low-secure__download-low-secure-ps-script}
{#sgc-cmdb-solarwinds-airgap-low-secure__download-low-secure-ps-script}
3. Log on to your low-secure server.
4. Create a SolarWinds directory.  
   All the configurations required for the air gap solution are created in the SolarWinds directory.
   {#sgc-cmdb-solarwinds-airgap-low-secure__step_zb4_k22_p2c}
{#sgc-cmdb-solarwinds-airgap-low-secure__step_zb4_k22_p2c}
5. Copy the SgSolarWindsLowSecureSetup.ps1 PowerShell script that you downloaded in step [2](https://www.servicenow.com/docs/QxnRTUVstQ8YRKer94IrMA#sgc-cmdb-solarwinds-airgap-low-secure__download-low-secure-ps-script) to the SolarWinds directory.
6. Start a PowerShell session, and run the SgSolarWindsLowSecureSetup.ps1 script.
   1. At the prompt, enter the path for the SolarWinds directory that you created in step [4](https://www.servicenow.com/docs/QxnRTUVstQ8YRKer94IrMA#sgc-cmdb-solarwinds-airgap-low-secure__step_zb4_k22_p2c).
   2. Specify names for the data source data directories, or press the Return key to accept the default values.  
      The directories are created if they don't already exist.
   3. Exit the PowerShell session.
   {#sgc-cmdb-solarwinds-airgap-low-secure__substeps_anw_r22_p2c}
7. Provide read and delete permissions for the SolarWinds directory.
**Related tasks**   

* [Configure air gap solution for Service Graph Connector for SolarWinds in a ServiceNow instance](https://www.servicenow.com/docs/imP7FMr525YdDTT4kjtwZg "Configure the air gap solution for the Service Graph Connector for SolarWinds in your ServiceNow instance after you finish the configuration in your high-secure and low-secure servers.")

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